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Customer Ratings & Reviews

Clearance
$123.99
Save $76
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2468 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 11 Showing 201-220 of 2,468 reviews
  • Rated 2 out of 5 stars

    Slow. Virtually useless. Skip and look elsewhere

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Understanding that this was an older model on clearance, with a bargain price of under $200, my expectation was not much as this was supposed to be a laptop for my 2 young children as they are starting to need online access for school work and the occasional "gaming" (math & reading exercises in forms of games). So they aren't holding up our work laptops. All it had to do was access emails and a few light duty websites, unfortunately it's not even capable of doing that. Computer is SLOOOOW, apps and webpages take forever to load, a 3rd party browser seems to be intentionally hampered/interfered by the built in Microsoft variety. In the end, the kids still wind up asking for our laptops. Gave it a try but this is utterly useless. If you need just browsing and emails, a smartphone can outperform this thing 100x faster. Put this $200 toward something else better.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP 14" laptop snowflake white..

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    THIS IS THE SECOND (OR THRID) TIME I BOUGHT THE EXACT SAME LAPTOP. I LOVE IT BECAUSE IT IS WHITE AND EASY TO SEE THE KEYBOARD, IT'S ALSO LIGHTWEIGHT FOR TRAVELING . AND THE PRICE WAS RIGHT, EVEN IF I KEEP IT AS A BACKUP COMPUTER. VERY PLEASED.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Have not had any problems. Light enough to take with me

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a pretty low storage capacity, overheats within minutes, a slow start up time and feels pretty cheap. I bought this for college and it's worked enough to do it's job, but I don't think it'd be good for anything other than doung some shool work, and even that's pushing it...

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the the price if you don’t want to brake your wallet a little slow but works good and gets the job done

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP 14" Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an inexpensive computer, and it does everything I need it to do. I got a great deal on my laptop and I'm very pleased with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value for money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The general look and feel is good. The touchpad keys are good, the screen image too is very crisp. It's good value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really great convenient laptop and light weight great for everyday use.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop with great styling & decent performance

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Experience largely depends on what we use the product for. For me, i needed a laptop for my day to day use (mostly net surfing, emails, Zoom etc.) so didn't wanted a high end configuration laptop. The HP model perfectly fit my budget and also scored on styling. While i can live with the 64 gig in built memory, the only improvement could have been slightly better performance. Overall iam satisficed with my purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. In general, I like it and am happy with it. It did say I would have Microsoft Office for free with the purchase of the computer, but I have not been able to activate it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for multitasking

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it its quick and easy to use but it overheats sometimes and shuts down but other than that its great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My new hp

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Cheap affordable. Very sleek design. Very usable. A good budget laptop

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great deals and products at best buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great very awsome and dependable i love it i will definitely be back

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop. There are a few downsides for it, but overall I like it. I use Google for almost everything I do. I can't download the Google browser. I have to turn S mode off to download anything other than Microsoft. I miss my side numbers keypad, and things are set up differently. The price was great. I got a new laptop because my old one would not update to Windows 11. Screen is a little smaller than I am use to.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for beginner

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow, but works for me since i do not used it often.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great color...but it's too slow

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the size and color, but the processor is much too slow for my taste.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kinda sluggish. I was not expecting much for the price, but I thought standards were still a thing for new tech these days.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Little Rose Gold

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great preforming laptop and great looking also. Priced just right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    linux worker

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An actually great computer it helps me with work all across the map and helps me gain an edge as i do my Linux classes

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    One Satisfied Customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with my purchase and will continue to shop Best Buy for my electronics.

    I would recommend this to a friend