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Customer Ratings & Reviews

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$123.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2482 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,482 reviews
  • Rated 1 out of 5 stars

    Total garbage

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Takes five minutes to open a edge browser, locks up constantly. My 5yr old cellphone is quicker. Bought for my kids and didnt realize it was this bad until i needed to use it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Tina's PC

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new computer. It serves the purpose that I needed it for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4sis

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for sister, she says portable and fun to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LAPTOP

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter absolutely loves it! Everyone at Best Buy was so helpful

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it chile

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop last year for my birthday (rn it’s a year later) and it is one of the worst laptops yet.. It’s slow basically just worthless even chrome takes forever to load or just downloading something.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay away!!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do NOT BUY this laptop! The processor is known to be terrible and I should’ve done my research deeper before buying. It wouldn’t even hold two tabs open at a time response/lag time was over 45 seconds. It let me start it up and get it registered just fine but after that it kept crashing. Took it back the next day and the associate said “If I would’ve seen you here yesterday I would’ve warned you. They literally all get returned within a week or so” had to exchange for a better laptop, definitely go with at least the i3 processors never ever get a Celeron

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy for a great price does everything i need and more!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was ok pretty color was just small was a good price out the box deal

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    lap top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lap top thin light weight and reasonably priced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. No complaints.............................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so cute, but there is nothing you can do with it. The speed is sooooo slow, I couldn’t even search something on the internet . Takes forever. Unfortunately, I’m returning this laptop. I wanted to buy a cheap one just to have for my social media. But definitely don’t but it .

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    extremely slow computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very very very very slow. it was returned. I didn't think computers were slow any more with all the new technology but I was proved wrong.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was fast for about a week, after that it’s really slow doesn’t let me download the applications I need due to “Unsafe applications”. I’ve downloaded the same app’s on my Dell Laptop with zero issues.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    I brought mine today

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I get it and upgrade everything and the whole time the keyboard doesn't work at all so, I'm thinking its the drivers and it wasn't

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Video quality horrible and jumpy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought this laptop for my mom and the video picture whenever zoom or any other video app is being used is shaking, jumping and staticky! Will be returning.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Garbage, Buyer Beware

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst purchase I have ever made, it has corrupted 2x storage devices, barely functions with no add programs downloaded, dial-up would be faster. With in the first month I had to call support and do a factory reset. Yes it is cheap but spend money and get something thag catilly is reliable.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    1 star

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The battery does not last long it lacks horrible screen freezes if you try to open more than one app

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    good for teens school work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid needed a computer for online schooling and this was in the budget. It works for our needs and if it breaks, it's not so expensive we can't replace it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this computer!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was told by the salespeople not to buy this computer because it was "cheap". Well, this computer has been better than my Mac and my expensive Dell. I bought it about 3 months ago. It is lightweight, fast, durable. I need to get a SD card or an external drive to add more memory. But this is an awesome computer. Bought 2 more for my staff. I want to buy the White one as well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it brand new, opened it fresh from the box and slowest computer I have ever used. Took almost 4 minutes to load just the web browser, and the first 3 times I tried logging in from the computer account login page, it said it could not load my profile. Extremely slow, poor quality and even feels cheap when you type, Do not buy.

    No, I would not recommend this to a friend