Customer Ratings & Reviews

I'm not going to write a review just to get a gift card, (but it would be greatly appreciated) I got this laptop for a Black Friday sale (2023). It has been slow the entire time I got it. It's not the internet, because I have high-speed internet. I would like to return it but I fear that I will not be allowed based on how long it has been since the purchase date.

Not the best laptop if you are transferring from one laptop to this one it doesn't have enuff ram in it to work with but if it is for a kids first pc then get it not happy

it nice but because it has an S mode will not allow you to download any third party stuff or even if you go to HP will not allow you to download their help items to troubleshoot it. Plus battery doesn't last long.

If you’re on a budget, this is a laptop for you. It’s not an insane price. However, you get what you pay for. It’s very slow and takes forever and ever to load when you press on anything.

It’s a really slow computer, but I only need it for Microsoft Office. So once it finally fully loads when you turn it on, it does the trick. I would recommend spending a little extra for a better computer though.

Don't like the 360 , always asking the update............

Very reliable and very quick laptop for basic needs.

I have another one of these that I bought two years prior that works quickly with no issues, I don’t know what they changed on this new one, but it’s super slow and takes forever to load a page with constant error messages, probably due to all the 100 junk apps they include on it that you didn’t even ask for. Sad that we can’t even make our own choices in what we do with a laptop and what we have on it. Stay away from HP. Another laptop that I purchased right before this one just kept turning off on its own for no reason, also an HP.

I can’t give a rating for this kaptop that I bought because it’s a piece of junk. the staff didn’t tell me that this laptop is a piece of junk. I can’t even work properly because it’s keep on lagging . My manager already complained because i have so many work to do and my laptop just keep on lagging everyday and whole day bot even once it functions correctly

I find it to be a very good and lasting brand and I have no issues with the purchase. I will continue to make my purchases from Best Buy they are quick and efficient.

My laptop is great. Really enjoying! My first HP and it does it all. I do just a few projects each week and this is the perfect laptop for small projects.

My niece loves her new hp laptop. She does all her school work and watch moves and play games on it all the time.

This laptop went to my younger daughter thank to the guys at the Hialeah location

Great laptop had for a year now definitely cost friendly but definitely is great for the price you can get work done and etc. runs smooth and have no issues

I made this open box purchase online. Picked it up in store. Made it home 60miles away and the computer was not reset. I took it back to be reset at another location. I was told it couldn’t be reset. So I left and took it back the next day to get a refund, the manager then said “this can be reset, who told you it couldn’t” so I waited 4 hours for the reset. Made it home and tried to connect to WiFi, well the WiFi hardware has been completely removed from this laptop. I just did. Refund online and I’m in the process of driving 60miles to return.

I was worried that for a cheap laptop it was going to be slow or breakdown but it has been reliable and has worked with completing school work and homework. Very satisfied with purchase.

So far, I am very happy with this economy priced laptop. I’m leaving a review because I depended on the reviews before I purchased. I love the white color! I love the way the keys punch on this laptop!! So far…no complaints!

Works perfectly fine. Perfect for the price. I do mostly school work on it and have had no troubles at all. Fantastic! Not to mention the rose gold is pretty :)

Genial mi laptop, es increíble, maravillosa, gran calidad en imagen y resolución. Es una maravilla!

This computer was an upgrade for my daughter for school. It is much better than what she had before, with more storage and faster speed. She loves it!