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Customer Ratings & Reviews

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$123.99
Save $76
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6075 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 188 Showing 3,741-3,760 of 6,075 reviews
  • Rated 5 out of 5 stars

    Great Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small computer is great. Love the the size and the color. This is the perfect computer for around the house. I would purchase it again.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although its cheap, its a terrible product. I've been trying to login to my email and attach a focument for 20 minutes. Its way too slow amd is not functional even for the most basic tasks. I boufht it for emails and work documents only and its terrible.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Cute but really, really slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer keyboard is nice and I love typing on it. However, the processor is really slow and has a noticeable lag. I ended up returning it because it was so irritating to deal with.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is great especially for the price!! I have a Mac but I’m more comfortable with a HP!!! I go to Best Buy for all of my electronics!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Though bought and gave as a gift to a family, have not received any complaint about it but good report!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was just what i was looking for my oldest son he always whated a computer for hisself

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works fine.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop, even though it seems like it's not compatible with cricut design space, which is the reason for the new laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    EVERYTHING I BUY!!!!!!!!!!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I Love Best Buys, I only Buy TV'S Computers & All Large Appliances From Best Buy's , In the Last 30 Years , I only Buy from Best Buy's ,as EVERYTHING Is a BEST BUY .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp pavilion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it in plave of thr ho all in one i had to send to the sjop yea few days ago and really loke the portability and speed of this processer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great and affordable!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is easy to use and very fast, I purchased the computer as a gift for a nephew and after helping him set up his Microsoft account he loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Small but mighty...

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size and color is what caught my attention, the dependability and multipurpose is what keeps it!! Worth the price!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Very little power

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop looks nice but it’s pretty much useless. I was trying to get my Remote Desktop set up to work from home (for a mid size law firm) & the IT professional could not even remote in to this laptop to install VPN because there’s not enough power to even allow that. I was told it’s basically just for web browsing . I purchased because there were so many good reviews but turns out , it will not work for me at all. I’d recommend checking with IT first to make sure a laptop will be acceptable to work from home . Also, I’m not a computer guru by any means.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very nice computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice computer, bought for my 76 year old Mom. She loves it it does everything she needs today without any trouble. The color is super cute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My Great Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this item was referral by a friend said this was on sale at Best buy. Luckily I got one. The product was well worth with the money that I spend on it. Great Laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it and worth it

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it and it very worth it. Im glad i bought this laptop and I don't have anything problem with it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to exchange it for a new one. The first one had internal issues. The second one has a few glitches not as extreme as the first one.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Good little laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's worth the money for a cheaper school laptop. I'm using it for ceu classes. I also search the web on it, e-mail ect. It is good for those purposes.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Firmware being too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was a cheap greatly priced laptop for what I had to do with it but honestly I wish it would’ve had a little bit faster firmware I’ll always be a Best Buy customer though

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Avoid at all costs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For those trying to find a cheap laptop, avoid this one. The processor "Intel Celeron" is slow, so slow you couldn't watch a Youtube video or check your email. It was not even able to open up documents on Microsoft Word or Google Drive, defeating the whole purpose of having a work computer. The computer is also made of plastic which feels cheap to the touch. Avoid at all costs!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love my laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love, love this laptop, perfect for our use. Also cheers to staff at Best Buy, they treat you like family.

    I would recommend this to a friend