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Customer Ratings & Reviews

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$123.99
Save $76
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6074 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 201 Showing 4,001-4,020 of 6,074 reviews
  • Rated 3 out of 5 stars

    Gets the job done.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. This will only be good for school. But only paper/emails, struggles with video and zoom.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a great price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop! Perfect amount of space for what I needed and so easy to use!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer stopped working. The screen went black and would not turn back on. Didn’t have for 30days.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Price!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for home office purposes. Great deal for the price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is affordable and amazing the speed could be better but you get what you pay for

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my daughter to complete her school work online. I haven't had any problems and the laptop runs very smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The HP computer is a very good product. The HP Support Assistant is great and very accurate and very reliable.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    In Price Range

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Niece purchase this for college. Laptop was in her price range. Set up was fast and easy. Screen size is great. Recently set up laptop not much to share until more use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Leo Scaife

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my laptop what a great investment. I would invest in another if i needed to.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An excellent choice to buy. Great specs, good display.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Looks great. Works slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slow. Processor is slow. Minimalistic laptop. I tried to use it for school and everything was taking forever to load.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my brother for Xmas. So far no issues reported by my brother.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice little unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could not ask for more. Great $ and fast enough to satisfy my home surfing needs.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP-14 Inch Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only gave it a 4 star review because you automatically lose half of the storage between the OS and apps (if you choose to use the office products). That was a little disappointing. Other than that I love this little laptop. It has very good performance. It's not a gaming machine and I mainly purchased it to install software for my Amatuer radios and Scanners. No manufacturer makes that kind of software for a MAC unless you want to purchase the Win OS and install a partition on the MAC. I did that years ago to install WIN XP. The Win 11 OS costs more than this PC. For me its a great value and meets my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Loving It!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up and my mom loves her new laptop. She only uses it to play games but when she needs to do more she can. Also we both LOVE the color!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ORDER

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m so happy to receive my laptop order, they’re fast and reliable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good basic laptop for data and low memory tasks

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is good for data transfer. It takes a while to load streaming videos, but it plays them well once started. Good for typing and low memory tasks.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Get it

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is laptop amazing even if the description says touch screen that is not the case especially if its on sales

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I am tired of your request.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good product. Good service from Best Buy. I like Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth the money , I highly recommend this laptop

    I would recommend this to a friend