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Customer Ratings & Reviews

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$123.99
Save $76
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6074 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 202 Showing 4,021-4,040 of 6,074 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service. Great product at a low price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Returned and get Refunds

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was slow and return procedure was super slow, but I am happy that finally I got full refunds.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great labtop love hp my new favorite they set up the programming everything bout it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price, it's a good laptop. Not a lot of memory but great for basic tasks.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It worked for about 3 weeks and it is no longer working

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Terrible Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box this computer freezes on almost every site that I try to load. I constantly get the message that the page is unresponsive. please wait or exit, Not happy with this computer and unfortunately Best Buy only has a 2 week return window, I should have returned after one day,

    No, I would not recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 2 out of 5 stars

    HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just buy memory upgrade when you purchase. Great for Microsoft Office only. Not for students nor professionals.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for what I needed I only use it for the one task

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is perfect for my needs. I have been using it to slice my 3d prints and have not had any problems

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Blues my favorite

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it the os is simple to use. Its great for streaming and homework

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sisters Birthday Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed just a basic computer for a birthday present for my 73-year-old sister. She loves it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great buy. I’m very pleased with this buy. Great condition

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Grandma

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very good purchase! Being 72 I can now keep up with my Granddaughter . And she can teach me some new things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in perfect condition the shipping was fast and above everything everything is tunning smoothly.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I can ask for better then apple yayyyyyyy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Five stars

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect compact design and I love the color. This laptop has never failed me.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    Damaged

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Screen had a line down the middle of, it so needed to return it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely perfect for what i needed it for. Love the color and everything about it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working great. Highly recommend buying one . fair price good packaging snd presentation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love it!!! it’s so great!!! i had mainly got it for college and it’s a really good laptop for it

    I would recommend this to a friend