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Customer Ratings & Reviews

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$123.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6077 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 245 Showing 4,881-4,900 of 6,077 reviews
  • Rated 5 out of 5 stars

    HP is the best

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love HP and how easy it it to use. Not bulky and very light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Buy it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for school work, the picture is really good .

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    You’d be cheating yourself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Power button sticks, is not responsive at all. This laptop is very slow as well.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Not good

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow and the windows is expired after 1 year.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for work. Many of out GM needs to use it for their work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent Laptop for the Price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A pretty decent laptop is you're mainly just using a web browser. You can still download some applications and have some files/photos saved but it'll start to affect performance and speed as it does only have 4GB of space. I will say the battery life is pretty good, although I don't really use applications like I did on previous laptops so that may have something to do with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It serves fine for my use. Still learning what i can do.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You get what you pay for. Computer worked fine in the beginning, but slowly after the 3rd or fourth day it began to be slow and have software problems. It’s nice for school or document purposes but wouldn’t recommend for something long term. Battery life also dies down quicker than it charges.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very slow would like to return it for a better one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Ms Cecilia

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good machine am really in love with will get one for my daughter

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop not even 2 months ago 10/16/23 and as of 12/8/23 the screen is flashing white and will not power on. Never been dropped or water damage

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Do not purchase

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very slow using the internet barely works right out of the box, returned immediately.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    The best store

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best store in the world. I love shopping at Best Buy.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Try another :,(

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quite slow. After the first week it was almost unusable with how slow and laggy it is

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for work related.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed a new computer for her work and this was a perfect price.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Didn’t last long at all, waste of money. So laggy, couldn’t even do school work on it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Personal Opinion

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wasn't worth the price or the fact that it's slow.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 1 out of 5 stars

    Poor screen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The screen lighting and text are super harsh on eyes even when you try to adjust it and not being able to look at the screen good just ruins the whole experience but battery life is decent and it will barely work if you like to download a lot of apps

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Disappointed by HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Moves slow- my 8 year old won’t even do her schoolwork on it . I brought it for my 17 year old for college this spring- she doesn’t want it. Will return it and get a better one. Very disappointing…

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Extremely Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Since I’ve received this laptop I’ve only been able to use it once with no issues Every other time it is EXTREMELY SLOW or won’t load the internet Says it’s not set up right for that task That’s NOT ok

    No, I would not recommend this to a friend