Customer Ratings & Reviews
- Model:
- 685K4UA#ABA
- |
- SKU:
- 6499751
Customer reviews
Rating 4.1 out of 5 stars with 6075 reviews
(6,075 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Worst laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst laptop I ever seen in my life, my high school laptop is faster than that and I got it 6 years ago in middle school
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 3 out of 5 stars
The shut off button broke.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The whole selection opens with the tab. After hitting send.???
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 4 out of 5 stars
Great for the price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this computer for work. It’s easy to put in my bag and go. It does lag if you have to many windows open. Ex: I was on a zoom meeting and had PowerPoints up and it started to lag. Other then that no problems. I’m purchasing another for my sister for school.
I would recommend this to a friendRated 1 out of 5 stars
Never buy fair condition
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought a open box fair condition only came with laptop missing charger missing box manufacturer warranty expired in 2023. Was a open box from 2022. Paid $89.99 brand new was 143.00 after buying charger it would make it same price as a brand new one.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Be sure to understand how the chip impacts speed
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was not apprised of the celeron's limitations... it really is too slow for anyone but the most basic of users.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
So slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its so slow. i couldnt even watch netflix without lag. i got it mostly to play roblox but that doesnt even work
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 3 out of 5 stars
Average
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not one of my favorite items. You get what you pay for.
No, I would not recommend this to a friendRated 5 out of 5 stars
Vic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A thrifty way to have a laptop that does what I need.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 3 out of 5 stars
Awesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is Great for my son attending college this year!
I would recommend this to a friendRated 5 out of 5 stars
Sweet little computer
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love these little HP computers. My last one lasted over 4 years and I used it constantly. I know it doesn't have that much memory right away but all you have to do is get an expandable memory card and you're set to go. Don't expect to you know do anything that includes a high processing rate so it's probably not ideal for extreme gamers but for general use it works wonders. You can't beat it for the price.
I would recommend this to a friendRated 5 out of 5 stars
Multi Tasker
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Work from home mom and Student it gets the job done.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
I would recommend this to a friendRated 2 out of 5 stars
Inexpensive laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My main PC was hacked and I needed a computer to do my finances. It was adequate for thr job. Email was very slow in downloading. Bur for the price I wasnt expecting much and thats what I got. The Best Buy associate told me what to expect from the laptop. HE WAS CORRECT
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 1 out of 5 stars
Waste of money
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son haven’t even got to use his computer since he got it. It’s been in the box since Christmas because this laptop moved sooooo slow and sucks BAD
No, I would not recommend this to a friendRated 2 out of 5 stars
Could not download security software
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was never able to download the free Webroot software. I had a chat with the Tech Support and nothing was able to get resolved. Therefore, one of the reason I purchased this laptop never was able to be of benefit. Kind of a ripoff.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Unusable because it functions extremely slowly.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was so slow that it was unusable and I returned it. When I took it back to the store, an employee confirmed other returns for the same reason. Do not purchase this laptop.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Laptop Screen
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s was an open box listed as excellent condition. In about a month the screen went totally black it was after my return date was over. I took it to get fix and I was told it was a crack inside the screen that eventually went all the way though.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Too Slow
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately this computer moved to slow. Once I finally got it set up I couldn’t even seach things on the web due to it taking too long. Ended up returning.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 2 out of 5 stars
you get what you pay for
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it's an alright laptop my system keeps having problem keeping the time and date where it goes back 2 to 3 days change it then 2 and half hours later time goes back to when I first got one the computer
No, I would not recommend this to a friend- Cons mentioned:Screen quality
Rated 1 out of 5 stars
Defective Hp Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.computer is defective (top row does not work correctly) and best by wouldn't exchange or let me return it, brand new out of box and they said because I didn't purchase the extended warranty
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Blue Devil
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for the price. Fast on the internet. For internet use 11S mode is not a problem. I recommend for internet use for email. May be restrictive for other uses with limited storage and ram
I would recommend this to a friend









