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Customer Ratings & Reviews

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$123.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6075 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 251 Showing 5,001-5,020 of 6,075 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don’t do it.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super disappointed in how extremely slow this computer runs programs. I realize it is a cheap computer but waiting 2-3 minutes for something to load on fiber internet. No thanks.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Bad Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer performs poorly and appears to be secondhand.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    HP buyer beware. No evidence provided

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit died less than 2 years. I sent it out to HP for repair since it was under warranty. However their support kept telling me it was not Covered under warranty cause it had damage. However - they were never able to document what the actual damage was- no evidence or proof. After several attempts dealing with support - they never got back to me to inform me of what they found as damage. I gave up and will never purchase an HP again.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Slow laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is really slow do not recommend brand new and would not load anything

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my pc and it was a great price. I spent less than $200 for it. My old HP I had for almost ten years so it stopped working and this one fulfills my needs as I am a college student online.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Terrible purchase. Too slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was so slow I would not recommend to anybody. The store worker even had a problem using it when I was returning it. Worst computer. Would not recommend to anybody.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good little laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I hadn't planned on getting a new laptop until my current one came up with kernal page error and then wouldn't open. So I immediately started looking. I love HP products and saw this one. Size and weight wise it is much smaller then my current laptop, which will make great when I have to travel. But small in size doesn't mean small in any other way. It has the same amount of memory and everything else that my older laptop has. And I have my bluetooth keyboard and mouse paired with it and that makes so easy.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 1 out of 5 stars

    not happy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not impressed with this computer at all. The associate helping us wasn't very helpful, was too interested in his conversation he was having on his phone than with us. Had I known the lack of memory this laptop had, I would not have bought it.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ok product, overall I would recommend hp products!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bad product and not recommended. So slow and temperature go so high

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Great tv lousy sound

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sound is horrible. For a $1,200.00 the sound should be facing forward

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don’t buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t recommend buying this computer. I took it out of the box and it completely froze, the battery died super quickly when I did get to use it. Super slow, put your money into something better

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP - 14" Laptop - Intel Celeron

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am a college student majoring in computer sciences. The HP Intel Celeron is an amazing inexpensive laptop for students or anyone who uses laptop computers. The size is easy to carry from class to class and the performance is outstanding. I recommend this HP as a computer to anyone who is buying a new laptop at a great price.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a bit of a lag so don't try to do too much! However, it works really well for the purposes intended. Good for a starter laptop, student, and small businesses (so long as they don't have a lot of programs running at the same time).

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Not good

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just stopped turning on after about a month. Even when it worked it was extremely slow.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Nice Price and Color Unworkable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product did not work for me. I had a hard time setting it up and it kept blanking out on me. The screen would go out. I just had to returned it and I traded it in for a different laptop. Which works fine for me. The price was okay. I like the color.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not even worth 200$

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a fan of this computer, I heard it was fast and if people think this laptop is fast I would assume they have not used a computer in 30 years. It takes an hour just to get into a setting or for any webpage to load. I ended up buying a MacBook!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Nice but slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is a good price but runs extremely slow. I was trying to take an assistant that was timed and almost ran out time with the pages taking 2-3 minutes to load.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not a good purchase

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product wasn’t good I brought it for my grandson to use his first laptop for kindergarten it wouldn’t hold a charge, it was hard to turn on and to get to the apps was horrible.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Too Bad - Two Bad!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has been so good to me in the past! This time, not so much. First one got stuck in "Updates" - tried everything, took it back. Second one - same thing!! Too bad, otherwise a nice little computer at a good price. I switched to another brand.

    No, I would not recommend this to a friend