Customer Ratings & Reviews

Not what i expected! Not much memory to do what I need to do, don't know much about laptops and i must say you get what you pay for

Not ideal for school work or opening documents unless you dont mind taking a long time to open. Ran super slow and wasnt able to get work done in an ideal time.

This computer is good for my music business. It carries out all of the necessary functions that i needed. In addition, it was affordable and fit my budget perfectly.

Im not sure if this laptop was a refurbished one because it is very slow and does not work well. I keep getting not responding messages

This might be the worst computer I’ve ever had. Can’t do anything on it, when I search all I get is page is not responding and it’s super slow. Nice job on making junk HP

This computer runs very slow. Would not recommend, I would return it but it’s past the window if return.

Super slow! This laptop is a nightmare . I can’t even browse anything because it’s saying I have a virus this is the second time I turn it on

OS takes up over half of the drive space. Out of 64GB I have 13.6GB remaining. 1GHz processor is extremely slow and I am unable to use this device properly due to that.

Computer is fine for your basic needs; however, it freezes many times. I could be just turning it on or in the middle of doing something. It will freeze. Besides it freezing, it's fine.

I love HP and never had issues with the ones i bought in best buy. I needed one for school and this specific one was recommended. Of course, it had to be ordered and shipped. Came jn percect condition. However it has slowly been acting up. Here we are, under a year from purchase, and it has stopped working. The geek squad has to send it off to get woeked on.. and i have to pay ON TOP of the geek squad i purchased.

Literally the worst computer I’ve ever used. It took 2 hours just to reset so I could return it.

Garbage! Save your money. This is the slowest computer I've ever owned. Had to use my phone to order plane tickets because the pages wont even load.

I literally jus got this and it runs sooo slow. It wont let me download good and its lagging and taking forever to load. I cant even get on Microsoft edge.

I bought this laptop and took it back within a week or so. Runs super slow and freezes even when using Microsoft word. Gets super hot while charging. Took 2 hours to factory reset.

We ended up returning this laptop! It was super slow to open anything on the web or even simple things like trying to open the settings!! I wouldn’t recommend this one.

very slow but should I expect for the price. I was trying to set my laptop up and saw how slow it was running, gave it a couple of hours but there was no resolve. returned immediately

Works well for average use. Screen contrast and brightness is not ideal.

The computer was so weak every url entry was put on a wait status for it to come up. Contantly trying to load and when it did load it was too late.

This computer actually decreased my quality of life. It’s not worth the materials it’s made from. Owned for 5 days and already lagging while typing a word document. You cant make this up.

The worst laptop I've every purchased. Constantly crashing when only having one website open, Woe fully under powered for even simple tasks. Absolute garbage, don't waste your money.