Customer Ratings & Reviews

The worst laptop I've every purchased. Constantly crashing when only having one website open, Woe fully under powered for even simple tasks. Absolute garbage, don't waste your money.

Too slow to use properly, especially for a child as each page takes minutes to load they start clicking other things, even opening the start menu is over a minute. There is clearly something wrong but I am not able to figure it out. I guess this is my punishment for buying a $200 lapotop and of course the return window is tiny I didn't even have it out of the package before the return window ended.

the wireless runs slow I can put it next to another PC and do a speed test and it at under 25mbps and the other is above 500mbps. the only thing I bought it for was to stream, so it's not that great.

overall for the price i have to say this isn’t a bad computer, but it’s not a particularly good one either. Right out of the box it took an inordinately long time to boot, it seemingly has a hard time processing basic functions like web browsing.

They got 4 GB of ram mixed up with memory, it does not run very well at all. It's what you get for the price but a bit less.

Good price for the quality of the laptop, does the job

Don’t buy. Don’t believe other reviews like I did. It’s slow. Can’t even do zoom call on stable connection. This shouldn’t be sold.

Unable to handle video calls, dropped my call multiple times and wouldn't reconnect

Slow slow slow. Horrible hp I’ve used before. I bought the upgraded version and I

Its okay for the price. Good for small business handling, can't have to many open pages at once with this one. But if you looking for good price and value for the price this is it. Love the color pairs well with my bluetooth mouse. No complaints so far

It does not work ! Doesn’t load the apps nor turn fast anymore it hasn’t even been 3 months ! It’s fully charged and just wont load and freezes

Even after all the updates which there was plenty, but even after updates it was slow not as slow but enough for me to return it.

Computer is very slow. Not for gaming, its a checking your email computer. You get what you pay for

This was very slow and would not open pages or stall when clicking. I was told I was not the only customer who returned it for the same problem.

Not sure what wrong with this laptop! The Worst laptop ever used, super slow! All the functions n apps response way too slow. My more than 3 yrs asus still faster than this one

Poor salesmanship did not inform me hp laptop doesn’t have input programs to use for college

Slowest laptop I’ve ever seen. I can not believe a company like Best Buy would sell/promote this product. Unbelievable.

Download 2files and it’s stopped working .Google chrome not working im not able to download it .not happy with this purchase

Trash. This computer doesn’t work at all! No speed you can’t do anything on it.

For its price it’s still complete garbage, just from the start everything was super slow.