Customer Ratings & Reviews
- Model:
- 685K4UA#ABA
- SKU:
- 6499751
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Okay for the price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One of the reasons I bought this laptop was for the year free subscription to Microsoft 365. There doesn't seem to be a way to access this subscription. I have talked to Best Buy twice and still have no access.
No, I would not recommend this to a friend- Cons mentioned:Screen quality
BEST BUY HAS BECOME WORST BUY AND A WASTE OF TIME
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.CO9MPUTER BROKE DOWN WITHIN 30 DAYS OF PURCHASE AND BEST BUY POLICY WAS THAT I HAD TO GO OVER ONE MONTH WITHOUT COMPUTER WHILE IT WAS SHIPPED TO PALTO ALTO CA. FOR NEW MOTHER BOARD
No, I would not recommend this to a friend - Cons mentioned:Ram
Bad laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very slow always have to restart because 4GB ddr4 ram is not enough to watch shows Barley can go on a website
No, I would not recommend this to a friend Great Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop is a great buy for the money. I really only use it to go online, check my email and watch YouTube TV while I’m working in my home office.
I would recommend this to a friend- Cons mentioned:Screen quality
Computer went black
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Literally had for almost 1 yr tmrw and the screen went black today. I hate it
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Disappointing
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wish I didn’t wait to open it. It is impossible to work with. Very slow and now I missed the deadline for its return eligibility. Bummer.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
HP laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I’m not sure if I’m missing an update or something but my laptop is really slow and I haven’t even used it much because I think I have to return it.
No, I would not recommend this to a friend Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s an okay computer to do any task for work / school
No, I would not recommend this to a friendNice little blue machine for a good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HP laptop performs well and it does the job that it is tasked to do. Obviously not your all the bells and whistles machine, it is reasonably fast and is a good choice for doing basic tasks from a bedroom or home office. Price to performance ratio is very good.
I would recommend this to a friendNot impressed.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Do not buy. Slow to load anything, hard to get out of smode, filled with useless apps that bogged it down further. Returned same day.
No, I would not recommend this to a friendGood laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A good computer to get casual activities done and it gets its job done. It could definitely be a bit slow at times and it's a bit frustrating but other than that I love this computer as it's light and can run all the applications I need it too.
I would recommend this to a friend- Cons mentioned:Processor speed
Too slow
|Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So slow you don't even know if it is trying to open what you have selected. Returning it or just throwing it away.
No, I would not recommend this to a friend Slow slow slow
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Product is super slow and freezes all the time!! Wouldn't buy it again.
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Not that great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was extremely slow. Had a hard time doing anything internet related.
No, I would not recommend this to a friend Not good
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Poor quality the laptop took 10 mins to load Microsoft Edge, I bough this to use for a zoom call and I couldn’t download zoom.
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Laptoo hp 14
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Teally slow p processor other than that it was a great laptop. It was just not enough for school work basic
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Ms
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointed this purchase because the speed is very slow. My daughter can’t even use it.
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Misgiving
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good computer. When viewing something on a selected site the computer will automatically jump to another site.
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Worst laptop ever
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop came broken twice Crazy, slow Return twice do not get does not work for anything
No, I would not recommend this to a friend Not good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It should be $30 & not $150. It updates every second, and if you don’t let it update it won’t work. I guess you get what you pay for.
No, I would not recommend this to a friend