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Customer Ratings & Reviews

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$123.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6075 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 6,075 reviews
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Piece of junk

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Looked like the computer was new in the box. After opening and turning on, it did not work. Had to return this computer.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Don't buy!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When setting up the laptop, it was moving extremely slowly and froze. Never finished setting up the laptop.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    I don’t like this color

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice but I can’t get past the appearance. My other hp (same just a different color) laptop has a smooth kind of shiny surface. This white is just dry and ashy looking. No polished surface or anything.. just a dry pasty white.. not “diamond white” at all.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not worth it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Runs really slow. Not worth the money. Didnt do anything i needed

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do not recommend

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only used it a few times, till it broke. Takes forever to load

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This thing runs slow and I do not like how every time I turn around I have to charge it

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp 14” laptop.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and was quite surprised at how well it functioned. It was fast and smooth and a great deal for the price. Didn’t like the fact I couldn’t download some of the apps I wanted but ohh well . For the price, it’s all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp 14 Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for school or any other minor things. If there is a need for space, just buy a flash drive or a hard drive.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I love the color but...

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color but have not been able to use it much as it has to continuously be powered down. It also makes a very strange "plastic" noise each time a button/key is pressed.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Help

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it but can't use it for editing at all.Overall a good beginning laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Too slow for basic needs

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is severely slow for basic apps like regular email or microsof excel. I do not recommend this laptop.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Too slow wouldn’t load

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this on July 22nd. Took it home to start up and it is soooooooooooo slow. Don’t do it unless it’s for the kiddos not for work

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Very slowww

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was so slow I returned next day. I could not even download google chrome from it being so slow

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Bad computer

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Extremely slow highly do not recommend I bout it for college and you have to power it off then back on just to load a page

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Cheap HP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly may have just been the one we bought but it had severe performance issues hopefully that was just the one we bought.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Not recommended

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really slow laptop I bought it for my daughter this Christmas.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It runs slow takes forever to open up the browser dont get it i say spend alittle bit kore to get something better

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t do it!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Complete trash. Couldn’t even get set up. Way to slow would crash immediately.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    very slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    slow working laptop l shouldve invested in a fast one not liking it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Don’t bother

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the thing a week. Only used once for school work. The computer was so slow that it was unusable. It was returned immediately.

    No, I would not recommend this to a friend