Customer Ratings & Reviews
- Model:
- 685K4UA#ABA
- |
- SKU:
- 6499751
Customer reviews
Rating 4.1 out of 5 stars with 6075 reviews
(6,075 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 2 out of 5 stars
Not worth it.
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Extremely underpowered. You’ll end up upgrading it within a year and that’s just for basic email and web stuff.
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Basic
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Slow and very basic wouldn't even recommend for my kids school laptop
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Don't buy it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The original computer built in 1950 is faster than this brand new laptop. It is a crime they are allowed to sell a product like this.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
poor hp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.too slow even for basic tasks. HP can do better and better
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend - Cons mentioned:Connectivity
Rated 1 out of 5 stars
don't waste your money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could give this a negative rating, I would. the laptop was useless; would not connect or even pull up settings.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend Rated 1 out of 5 stars
Do not buy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible do not buy!!! If I could give it 0 stars I would. Super slow can barely search anything up let alone get any work done.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 2 out of 5 stars
It does what it needs too
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what I need it to do. The only problem I have is that the mouse pad on the laptop gets stuck so have to use a Logitech mouse wireless.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Don't buy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super slow. Runs terrible. Takes 10 minutes to load internet. You get what you pay for.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Great Laptop But Too Slow At Processing
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The laptop itself and the software is wonderful. The only issues are it has far too little RAM (4GB) and the processing speed is incredibly slow. This makes for very frustrating moments when trying to toggle between applications, and I was constantly getting the spinning blue wheel while trying to work.
No, I would not recommend this to a friendRated 1 out of 5 stars
Ugh
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Terrible product. Do not waste your money on it. I need a cheap laptop to do some copy editing for my business on. Reviews of this one were good. Upon installing all of the required a windows updates, it constantly freezes up, taking at least two hours to re boot. It’s unusable. I tried to return or exchange, but since I was outside of the 14 day window for Best Buy to exchange, I was out of luck. Terrible all around experience.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friendRated 2 out of 5 stars
Ok
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not to excited about this laptop. The screen is very easy to break. Please take this into consideration. As well when I received my order I'm still waiting for the sux months security that came with it as well the fifteen month Microsoft 365 program that came with it . I don't know what other to do them bring it to the main people's I guess. All in all, the customer service people are very nice though.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend- Cons mentioned:Connectivity
Rated 1 out of 5 stars
Didn’t work!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to return…didn’t work from day one…never connected to the internet!!!!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Really poor product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really bad product.. will be returning. Very very slow and freezes when loading.. we bought this product brand new. Very dissapointed!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Bad dont recommend
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very very slow honestly would not recommend cant even load a youtube video takes forever
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Not worth the plastic it's made out of
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Worst computer I've ever bought - returned it after 1 hour. Kept freezing and incredibly slow despite turning it on from new.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Jet Black
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Rated 1 out of 5 stars
Hp laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would not recommend getting this. It’s very slow. It even take long time to fully cut on.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Pointless
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Right out of the box, the computer is so slow I can’t even open up the internet browser!!!
No, I would not recommend this to a friend- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Never again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible product. Extremely slow. Waste of my time.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 1 out of 5 stars
Hp 14 inch
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This computer I bought brand new after my return day was up I started to use this laptop it’s very slow and shut on and off
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 2 out of 5 stars
Good machine
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is a good machine for the price you pay, the only defect it has is that the screen hurts your eyesight, which is why I returned it.
No, I would not recommend this to a friend