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Customer Ratings & Reviews

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$123.99
Save $76
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 2473 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

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Cons mentioned filter

79%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 26 Showing 501-520 of 2,473 reviews
  • Rated 5 out of 5 stars

    Great company with amazing customer service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop does what it intended to do. Great for work/school.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Don't buy this!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box, this computer runs like the memory is full. It is slow and download are only allowable through microsoft; outside downloads are blocked. You cannot change app permissions, nor use an outside antivirus. I bought this for my preschooler - to download homeschool apps, and I wasted money because after I took it out of the box, I let it sit for 3 weeks until it was time to begin... the return period was already expired by this time! The return timing is a money trap! Don't buy this unless you only intend to do that absolute bottom line basics.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sleek and affordable with a good value for the price, I purchased this to gift to my grandparents and they love it for traveling.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Pretty but Slow

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice to look at but had very low memory that is almost completely used just by seeing up the computer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    FUN AND FUNCTIONAL

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really easy to use and set up. I love the color, I got a blue one. I mainly use my laptop to handle work over flow, watch movies, blog, social media posts, and shop. So this was perfect for my needs. I had to switch from Chromebook because they eventually stop updating them. And this has been a nice change. It's lightweight, as I carry it along with my work laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Home Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fantastic home computer. I was looking for easy to set up- this works perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Simple, yet effective

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This simple yet efficient computer gets the basics done seamlessly. The performance is reliable, making everyday tasks a breeze. Definitely a great choice for those looking for a no-frills, functional laptop. Purchased for my mom and she’s happy with the product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great but couldn’t expect this good for the right price .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop I use it for all my work things and gaming projects and everything

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lap top for home schooling.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just what he needed.He started 9th grade this year. He needs all the applications on it to learn remotely He uses it in his bedroom where it is quiet.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not bad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not to bad but it is very slow and not a lot of memory

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, covers all of my essential needs. Would purchase again

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Waste of money

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wanted a laptop to browse the Internet, check emails and manage household finances. This thing can't handle the most basic of functions. When you type in office apps or email the text always populates on a three second delay. Opening a Word or PDF document takes about 30 seconds to a minute. And on boot up I get a "user profile could not be loaded" which requires rebooting two to three time to correct. Yes this is a budget priced computer and you shouldn't expect much, but this thing feels like a time trip back to 1998.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase, and experience at the local store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good deal!!~

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    An ideal laptop!! I am very happy with it, does the job!! I got 2, one is for my dad! He loves it too!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has been the best HP laptop I’ve had highly recommend would buy again

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Goldenmomx5

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed an inexpensive laptop for home. I just needed something for emails, social media and that sort of thing and this laptop is just right.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great laptop for light use. Perfect for school or office work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    My HP

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable, for the price it was money well spent

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What you'd expect from the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop primarily for school work, and it works pretty well for just that. It runs pretty slow so you can't have multiple windows open at the same time, but its handy for when you want to get work done on the go.

    No, I would not recommend this to a friend