Customer Ratings & Reviews

Wanted a laptop for writing out paper work and search the internet some. Does the job. Good size.

You get what you pay for but I would never recommend this. Slower than computers from a decade and a half ago, poor battery, bad screen quality and terrible interface.

This was a laptop that I got in exchange of a chromebook and I am so happy with it. It is perfect for my needs as a college student who needs something light to carry around but that works just as efficiently as any other laptop. I also love the color.

This laptop was an excellent price and was easy to set up. The screen is a great size for Zoom classes! It was such a great deal that I purchased another one.

Exactly what i was looking for. Great speed and sized

Bought for work it’s a good computer just don’t need it anymore and I can’t return it.

I purchased an open box hp laptop. It waa a great price. Im satisfied.

This laptop is awesome it was on sale had to buy the processor is fast it is easy to set-up the personal setup is easy just follow each prompt along the way i took my time to program the oc correctly you can always call ir chat with geek squad.

I absolutely love this laptop. I love the sleek design and my favorite color is pink so that was definitely a plus. It took a few hours once I activated it for it to reach full speed but once it did, it’s been smooth running ever since.

I bought this laptop for my mom because her old one was basically on life support and couldn't be turned on without being plugged into the charger. She loves this computer, especially that I got it in her favorite color.

Bought this labtop for school purposes and it was perfect for getting me thru the courses. Very reliable.

i would say its a pretty good note book and the color was not that common

Easy to use perfect for my daughter’s school work.

My son loves it, easy to set up and navigate through.

Very good lapto to mj son le alluda quite it's precise and fast

Just wish the keys lit up, other than that this is great to do the basics.

Great Laptop! Love the color , easy to use , durable quality , size is perfect , well functioning , crisp fresh colors and appearance Great battery life. Great for everyday life, at home and on the go. Would buy over and over again.

Not sure if it was on Best Buy’s part or HP but less than a month after purchasing, the screen just completely went black, then it never turned on again. I took it to two places to get it fixed. The first said the motherboard was fried and the second said it would be $300 to replace the motherboard because there was corrosion. I refused to pay $300 to fix a $200 laptop so I ended up buying a new one from a different brand. Unfortunately Best Buy has a very short return period, so I’m stuck with this computer carcass.

So far so good. Needed an affordable new one because I had accidentally cracked the screen of my spare laptop. So far working fine, all my docs transferred over on their own, and no issues. Hoping it lasts a couple of years !

Nice color delivered on time didn’t have it in the store and I had it within two days got emails on how to help me and asked was everything okay sales person was knowledgeable and helpful and got me to buy more stuff.