Customer Ratings & Reviews

It was slower than I thought it would be. Gives me more of a hassle to do my school work

Works perfectly fine. Perfect for the price. I do mostly school work on it and have had no troubles at all. Fantastic! Not to mention the rose gold is pretty :)

My niece loves her new hp laptop. She does all her school work and watch moves and play games on it all the time.

Pretty good laptop and perfectly sufficient for school, watching movies/shows, and work, as well. You may want to ci sider a different ootion for anything that is a little more high-yield like games are big programs.

Works great for school work. There is no lag when operating Microsoft Office with multiple tabs open. I highly recommend.

The PC is incredible, I enjoy how fast it is, how it saves my data, the size. It fits everywhere, easy to charge, connects to Wi-Fi quickly. Very awesome product. I highly recommend!

I made this open box purchase online. Picked it up in store. Made it home 60miles away and the computer was not reset. I took it back to be reset at another location. I was told it couldn’t be reset. So I left and took it back the next day to get a refund, the manager then said “this can be reset, who told you it couldn’t” so I waited 4 hours for the reset. Made it home and tried to connect to WiFi, well the WiFi hardware has been completely removed from this laptop. I just did. Refund online and I’m in the process of driving 60miles to return.

size is nice, screen is clear, smooth key strokes.

I bought this laptop for school and it’s honestly an amazing laptop perfect for school I hate the color but blue is all they had other than that 10/10

Genial mi laptop, es increíble, maravillosa, gran calidad en imagen y resolución. Es una maravilla!

First laptop so excited I love it first it was fast it’s kinda slow now but it’s ok a page has to load pink is my favorite color so far so good

It is always a pleasure buying from best buy i can get it on the store or shipped without a problem i alway tel my family about bust buy Eather is a gift or for my self

Love this laptop had it for a year already and I use it for projects and meetings for work.

My daughter absolutely adores this product!! The battery life so far is great! She uses it as a daily computer for her social media use.

Absolutely great for what i need great price great laptop lite weight easy set up

Great little Laptop Computer. This is the perfect laptop computer for all my needs. It has plenty of memory . I love the size and you just can't beat the price.

Although this was a gift, it operated perfectly and with ease. Just wished I'd added more memory to this one! Color was a game changer!!

Not Good! Sooo Slow! Whatever I tried to do I would get a wait or exit message. I took it to the Geek Squad and they said. 4GB is like a flash card. Buy a computer with at least 8GB if I wanted one to work. It was after the 14 days I'd boughten it so couldn't return or exchange. I learned something. I hope you readers do before it's too late!!!

The laptop came preloaded with so much stuff that it only had 13 gb of memory on the hard drive. After deleting the preloaded stuff it only had 22 gb available. The screens viewing angles are trash.

works just like any other computer don't need to buy 500 when this is great for me or my kids