Customer Ratings & Reviews

Really liking this laptop so far, it performs well for what I need it for and the color is nice. The only issue is the Microsoft operating system which tries to pigeonhole you into using nothing but their products. Once you get past that though, this is a quality affordable machine.

The laptop I purchased is for graduate school. I caught luck, for a $700.00 clearance open box $98.00 and my laptop energy is Outstanding, Very excited, Elated and Awesome.

Great service even after the product was discovered defected . Great customer service and help . Thanks, Preston

I've had this for about a week, so far its performance is good, the battery is great and long lasting. A great product for my everyday routine. I definitely recommend it.

The laptop is super user-friendly and upgraded to my cloud quickly with all my documents and folders. I use it primarily for teaching Children's Worship Service and adult Bible study.

simple and easy to use laptop. Excellent value for the price.

Love my laptop. Does a wonderful job. Would recommend.

Nice Laptop need more memory. I will upgrade this one for another hp!

Great quality with great price. Would putchase again in the future.

It is a great machine and works really well across several platforms. I have it hooked to a docking station and two monitors and it handles it very well. The computer is very fast and easy to work with.

Great laptop to start off with and doesn’t hurt your budget.

My daughter loved this laptop! Best Buy ever love it

Great buy for the money. The vertical hold was driving me crazy. It took a while but the machine eventually self corrected the problem. Working fine now without the Geek Squad. Way to go.

This laptop is compact and easy to use for minimal use

Its great and fast, totally work it for the price. Just needed something temporary but ended up keeping it permanently just because it’s such a great small computer

Let me start with I love HP Products....and I love this particular product....ease of use... and adaptability of service it has for use...I love it ..

The staff at Best Buy were all great. They really helped me because I am not computer competent. I just know how to turn it on. Then I called tech support and over the phone he helped me adjust some programing. So I would give the staff 5 stars. The computer itself well I may still bring it back. The mouse board thing doesn't always work and requires a heavy finger or thumb to make it click. Then there is all the pop ups, WOW that is all I can say. No computer I have ever owned has done this before. I just bought it to run a particular program that can not be erupted. There is a pop up once or twice a day! Very annoying as then I have to shut everything down and then set up the program again. The computer 1 1/2 star.

I like my laptop it’s affordable and user friendly. If you looking for a modern affordable user friendly laptop this is it. I work from home so this laptop does the job. Gamers y’all should grab this too!

My daughter loves her new laptop. She couldn’t wait to get on it and download all her new movies.

My fiance loves it. She can play anything she wants, she can do whatever she needs to get done without it slowing down or even buffering. Overall it just works perfectly.