Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$123.99
Save $76
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6074 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 82 Showing 1,621-1,640 of 6,074 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great Buy!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for myself because I needed a laptop for my personal work. I love it! It's small and powerful and easy to carry around. It fits on my desk along with my work laptop.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Very slow

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything moves at a super slow rate. I can barely search the internet, and it’s not my WiFi because my husbands MAC works just fine. I need it for going back to school so I just need it to hold up for 2 years

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    My HP

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very affordable, for the price it was money well spent

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product. Gets the job done for my high-school kid

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice low price computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty impressive for the price. This is not a workhorse but if you are just surfing the web and doing simple word processing it more than adequate.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Better than expected

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I caught this gem on sale and it has been amazing! It is light weight and perfect size to transport, the display and speed is better than expected You can also do a split screen which is amazing for me as I use my laptop for school. Would highly recommend!

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Perfect computer for anyone!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for an on the go lifestyles. Easy to use and durable

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    What you'd expect from the price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop primarily for school work, and it works pretty well for just that. It runs pretty slow so you can't have multiple windows open at the same time, but its handy for when you want to get work done on the go.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Okay

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good little laptop. Purchased for my mother who is not tech savvy and she does great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy, Best Experience!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the Laptop. I also love the fact the Geek Squad personally delivered it to. E!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy Best buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Everything I need- able to do work from home, type out agendas and and and policies- compatible with printer I have

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all around ….

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer and even better price …. I couldn’t be more happy…..

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Entry Level

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It will do the job for the most minimal tasks, home computer. Not for work at all, the processor is too slow. This is a good lap top for what you pay for and for the minimal essential, pay bills, inbox check in etcc...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for beginner my kids love it it’s great for their schoolwork

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love this device..

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like this laptop for my daughter. She uses it for school and it hasn’t gave us any problems. We love hp items, they don’t disappoint..

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Overall great

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    per other reviews I was a little skeptical but great computer for online classes and also let my daughter watch netflix on it .. easy too carry around and use 10/10

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great laptop, Great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got the for my niece's birthday. She absolutely loves it and says it was so easy to set up and use. The price was very reasonable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Computer

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think I’m going to like. It does what need to do. It works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Pleased with computer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this computer. Everything I wanted in a computer.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Okay for the pricepoint

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is very slow. I wish I could say I'm happy with my purchase, but for my usage, I needed a more powerful laptop. Overall, this is a good computer to do web browsing.

    I would recommend this to a friend