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Customer Ratings & Reviews

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$123.99
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Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6074 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 6,074 reviews
  • Rated 5 out of 5 stars

    retired boy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quantity and price are very good! It was very convenient to order and the fast delivery made me very satisfied!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    AVOID THIS PC

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    DO NOT BUY THIS LAPTOP. It doesn't run even at a moderate speed. I couldn't get it to run Google Chrome without crashing, and even then I had to jump through hoops to get it to let me download and install a browser that wasn't Edge. On top of that, EDGE CRASHES TOO! It's a trash computer and it's not even worth the $200 I paid for it. It needs 8GB AT LEAST to run decently. It's awful

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her laptop. I bought it for her for college. It is so light, perfect size and doesnt lag!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best laptop ever

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After receiving this laptop, I have notice that it has Great battery life ⋅ Impressive connectivity ⋅ Touchscreen and you can also Flip it if you want a tablet is great on the go for traveling. It is not slow at all After much time has past, I am still loving this computer. It looks nice, works well, and the speed is fine for what I use it for....web surfing, youtube/netflix watching, homework etc.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price. Light weight. Super fast.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great bang 4 ur buck !

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I lpve this laptop its so cute and does whats need to be done ! I got it for WFH and it is perfect highly recommend for a great laptop for a grwat price !

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is sturdy, works very well. We havent had a single issue yet. We do use this for a company laptop so its in constant use.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Nice little computer.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer. It gets the job done, although it's 4gb I replaced it with 8g. Now it works even better!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Does what it needs to do

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Although the one I bought was an open box and most keys didn’t work it was pretty fast. It was suffice to get me through state licensing exams that normally freezes the computer but it was pro fast and I PASSED!! I’m confident as a brand new model it will be a great laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    LAPTOP COMPUTER

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    IT WAS A BIRTHDAY GIFT, MY DAUGHTER LOVED THIS. I ACTUALLY BOUGHT 4 OF THEM

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    HP Laptop purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is light, thin and does everything I need and more. Very satisfied. Customer service was great from the beginning to the end of the purchase. Wonderful experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for basic laptop. Customer service was decent.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 3 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent quality for the money. The keys sometimes automatically change to capitalized letters despite not hitting shift keys. But overall it’s a good laptop for side work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this computer I know some said it was slow but I did not have any lag. I used it for school had no issues gray values for the proce

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop, great price!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I'm loving this laptop! I wish it came in a darker color, but other than that I love it. I use it mostly for business purposes. I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Love ittt

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    needed a laptop for school asap came in two days it’s been about a month & excellent like it’s brand new i can do my school work & watch my favorite shows at the same time no lagging!!

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Lootop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best I ever buy from your I love it and the colors it came in And it was ship within 1 day after the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    My Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very light and dependable. I love it! I haven’t had any problems yet and I’ve had mine for a little over a year. Love all the features it has to offer on it also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Affordable Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for school and home in general. Weve been looking around for laptops. We found this ine and the orice was incredibly affordable. Thank you Best Buy!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Nice looking laptop but…

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought I would be able to look past the 4GB speed with the cheap price tag BUT I can’t!!! I purchased and came home to try it out right away. When I opened it I thought, “What a nice little laptop! I found myself a deal!” I said to myself that its speed is workable for the price, right?! Nope. Each time I did something the laptop kept loading and loading and loading. For the amount of time I will be wasting if I kept the laptop isn’t worth the money I would have saved. Returned the next day.

    No, I would not recommend this to a friend