Customer Ratings & Reviews

Love HP and how easy it it to use. Not bulky and very light.

Being new to technology, i did not have assistance in my purchase, & with great regrets thats the reason for low rating. Keyboard doesnt light up...... Very disappointed. Didnt know what to look for, but no store reps to assist in my questions & help with purchase. Waste of $211.00.

Battery life is great. Computer is a little slow. No complaints for the cost

Quite slow. After the first week it was almost unusable with how slow and laggy it is

Good for small computer task. School works and browsing

Didnt even have enough memory to turn on. When i brough it back even the employee didnt question it. They tried to get it to load a log in screen and it would not. Do not waste your tine on this one

This little laptop is just perfect for the light use I wanted it for. Basic internet searching, e-mail, and running my Cricut Design Space App. I can even stream movies no problem. There isn't much room on the hard drive so I purchased an inexpensive sd card and use that as my storage.

Its ok It gets the job done for my college classes.

Like everything about it, my daughter it love it.!!!!

Great laptop..bought it for wife and she lobes it...

Not working the way I hoped. I had HP before and it would work great.

Nice computer for the price and it does what I need

Very slow computer. Screen no too clear and is not bright.

Slower computer. Not good for running multiple apps

I just needed a laptop. It works for what I need it to do..

Did what it was supposed to do, but stopped working after a year. Won’t charge and warranty expired.

I hate to say anything negative because I love HP products and bought and enjoyed several laptops through the years. But this model was a major disappointment. Its slower than molasses.

Laptop freeze during use with no additional applications loaded.

Works pretty well except for a few glitches here and there

I was looking for an entry level pc for my daughter and I let her select a laptop. She selected this one because it's size was similar to her chromebook and she didn't want a touch screen. Unfortunately, this laptop has a celeron processor that does work properly when it heats up. It will freeze up the task bar, disable the functionality of some of the buttons. Worst thing, it may not allow you to sign into your account. We have best buy's total care, we took it to their Geek Squad twice, the issues persisted, and their final word was it's a low-grade computer and processor, so you should expect these kinds of problems.