Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Clearance
$123.99
Save $76
Comp. Value: $199.99

Customer reviews

Rating 4.1 out of 5 stars with 6073 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 94 Showing 1,861-1,880 of 6,073 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Rachel’s New Lap Top Review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect! Exactly what I was looking for in a laptop, lightweight and does everything I need it to do!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    grandma loves it

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a little smaller than expected bht thats because I'm bad at dimensions. I got it for my grandma for her birthday because she had been needing a laptop and she loves it. says its the perfect size for her to use comfortably.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Short but sweet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a great lil lappy. Sadly it was so good that it was stolen. Didnt have it for long nut loved the time we spent together

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for my 6-year-old son to use instead of my cell phone!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Kinda slow

    |
    |
    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works but it’s very slow. And always need to update all the time. I was being cheap when I bought it don’t be like me lol

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop Review

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to purchase this online and a great product. I love that it came with Microsoft office 365 for 1 year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent laptop

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this for a couple of years now. I got it on sale. It's a decent laptop for homework, applying for jobs, watching streaming services, etc. Your basic laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP 14" laptop 4 GB

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price! Meets my needs. Good for basics

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied customer

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product with a fantastic price that is now helping my son get his college work done!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop cutie

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is so light and handy! It comes equipped with loads of stuff already so I don't have to go through a bunch of hoops to get everything I need downloaded. Easy to use, plenty of extras, and inexpensive. What more could you ask?

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good!

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop for the price! It definitely does the job. I wouldn’t use this for stuff like school work or anything but it’s perfect for someone who doesn’t need to do a lot on a laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BEST BUY!!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy has the Best Buys!! Been looking for this laptop everywhere, was able to find it and get the fastest shipping with the best price. Best Buy has this laptop at the lowest price! This computer is compatible for work from home, it’s easy to use, the battery life is amazing, I could days without charging it, I use this for school and it’s nice a lightweight for travel. The laptop is easy to use beginner friendly, and has all the nice little features you need!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Lag

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was a laggy in some areas. Especially with some small task like playing YouTube. Or moving from one app to another. Battery life was great tho ngl.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Awesome buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GreaT laptop. Fast reliable i watch movies, check emails , pay bills online . Very impressed. I love my laptop.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Best Buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reliable basic computer at a very good price. Probably going back for a printer soon. I like the customer service and selection every time I shop at Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly amazed at what I paid for this laptop and how good it works. I use it to Remote Desktop and it connects good and works really well.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great laptop

    |
    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a laptop for school and found this one which was right in the budget i was looking for and can say truly loving it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the price and the quality of it and like the name of it

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price for a HP computer. Recommend for basic activities like navigating the Internet, using MS Office.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 2 out of 5 stars

    Frustrating

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is slow and constantly freezes up. It takes a long time to start. I suggest buying something with more ram and CPU.

    No, I would not recommend this to a friend