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Customer reviews

Rating 4.1 out of 5 stars with 6083 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 107 Showing 2,121-2,140 of 6,083 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP Laptop 14-dq0xxx

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. I am a college student so I can only comete my coursework on certain devices. This one is great for students, and it was a great buy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing deal for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing deal. Does everything I need in a computer, and does it quickly. It’s been about a month and it’s working great.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. I use it for online classes. Haven't had any problems. Battery life is great. Display is clear.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for the price!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works well, it does go a little slow when you first set it up for a few days but it works very well after that. For the price, its a good computer. I just use it for work nothing else.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great performance

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price! I bought it for my son who is in college, and he loves it!

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Embarrassingly bad

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not sure if this is the norm or if I’m just unlucky but the keyboard is absolutely terrible. The keys stick and occasionally caps lock randomly gets stuck ‘on’ and the only way to turn it off is to restart the laptop. I use this computer for my corporate job where I am required to do a lot of screen sharing via zoom. Nothing is quite as embarrassing as going to type on a live meeting and having a key stick. Example: “meeting minutesssssssssssssssssssssssssss”. Mind you, this computer is only a few months old, used strictly for work, and this has been a problem fr the very beginning. I guess maybe it’s my fault for buying a cheaper computer but I thought the bare minimum functions would work. Also, when you pick up this laptop to carry it into another room (ya know, a key function of a laptop) the click pad randomly clicks on things when touched from underneath the laptop. Again, maybe I just got unlucky but a laptop that won’t reliably type or click is basically garbage.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Is delivered in “S” mode -very frustrating!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was not explained that this laptop comes in “S” mode. Or if it was I didn’t understand since I don’t know what “S” mode is. Was going to return it to store because I could not download any of my previously purchased apps. Kept getting a message that they were not “Microsoft approved “. The technician at the store knew immediately what the issue was and turned off “S” mode. Now I am happy with this laptop but initially I was very frustrated.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast reliable laptop, easy access, little so you can put away easily

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product for a good price. Laptop runs efficiently and is easy to carry around. Nice looking laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Still in good working condition. I will recommend this product to my family members

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Simple to usw

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it ao far but im new on windows 11 and outlock mails stuff but ither then that i love it its too light and easy to cary it anywhere you want

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent little laptop. Quick and very user friendly! I love the white color and sleek design

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great laptop. Great for working from home and to play games. Would definitely recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Latoya Sims

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my HP laptop.. works very good! I highly recommend anyone to buy this laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It's ok

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought 2 of these 1 year ago. 1 works, no issues. 2nd one already needed a battery replacement. Both seem to have storage issues.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Simple, effective machine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a decent computer and runs my daughter's homeschool activities. It is not a fast machine, and probably couldn't handle much streaming or such. I would recommend for basic usage.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice laptop for the price. Does everything we need and more. Happy with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop. The employee that helped me was so nice

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    A lil two much

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the laptop so much and so did something other people to where they stole my laptop and sold it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for what was needed

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for a 9yo to play his games. Works as intended and he loves it.

    I would recommend this to a friend