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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5654 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 136 Showing 2,701-2,720 of 5,654 reviews
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP 14" Laptop Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This small laptop is the perfect size to fit our traveling lifestyle. We like it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    N/A

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good starter up for my daughter she loves the color and is excited.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great machine for the price my daughter uses it for school and she loves it

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the computer performs okay for how cheap it is but does not have much storage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Buy for Business

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good buy if all you do is business notes and communications.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product for the price point.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good does what I need. Doesn't pick up WiFi as well as my other laptops.

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Good, basic laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fine for the price. Not much memory, but good for surfing and email.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for one use only so it works for what I wanted it to do. No frills.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value, lightweight, and WIFI accessible.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money, it's not a perfect laptop but good enough for travelling and works well with WIFI connections.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop boots quickly however is a little sluggish when launching applications.

    I would recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 3 out of 5 stars

    Storage

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does everything a laptop is meant to do, don't get me wrong, but the storage is subpar. You get exactly what you paid for, so...

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY THIS HP LAPTOP DO NOT BUY DO NOT BUY

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Numerous problems too many to list in the 6-7 weeks oF ownership--Not hyperbole Locked up often This past week the screen cracked on its own as i was looking at a document -wasnt even touching it--Surreal Owned laptops since 1998, over 30 about 25 HPs-my first laptop purchase from Best Buy--THIS IS THE WORST- Was an HP brand loyalist, Now i am thinking i never will again i dont recall being this frustrated about a purchase this early, It started right as the 2 week grace period came to a close, Lots of thoughts about planned obsolescence and inferior components DO NOT BUY

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This chromebook is a great purchase! The price and the quality is the best

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Working from home

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My HP laptop is working beautiful. I especially brought it for working at home. It was easy to load my job applications on it. The battery life works well, the internet download is good and I am very please with this purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The prices were right. I bought this item for work. Very affordable thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp labtop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this labtop for school purposes and it was perfect for getting me thru the courses. Very reliable.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Terri

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it alot learning all over again taking care of it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Soo Pretty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this computer for my 12 year olds homeschooling. It is a basic, but efficient computer, and a good size for her. It is able to be navigated easily and is a very pretty color! If you want something simple and reliable that doesn't break the bank this computer is great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    HP LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can't go wrong with BEST BUY & HP Laptops.a lil slow processing.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Exactly what we was looking for. Would recommend

    I would recommend this to a friend