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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5654 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 5,654 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great first laptop and I love it runs fast and no freezing

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Is this laptop still good?

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is still good but the problem is has a low memory and also it slow.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good value for the cost. God for younger children to use. Light weight and easy to pack.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Pretty, light, small, hot.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this specifically for Zoom. It works great except for the fact that it was just too small. Everyone on the call was so, so tiny - and the bottom got really, really hot. I ended up bringing it back for a bigger screen. If you want light and pretty and don't mind the small it'll be great for you.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My Lab

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new laptop . Didn’t regret overdraft my account to get it lol

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Blue computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is to sensitive to the touch! Screen working on disappeared while typing,

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Slow but fair for its price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Kind of slow, needs more ram, display has glare sometimes if you change angle

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Love

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it , but it’s slow. I wish it was faster in terms of internet use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Member

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great people and services. Excellent advise too.Thank you!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop but the processing speed could be faster.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s okay

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good working most of the time. Locks up every once in a while. A pain getting the battery out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cheep

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a cheep laptop that serves is purpose for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy transaction

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff was super helpful. She helped us with our return and the purchase of the new laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    REVIEW

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    EXCELLENT FOR WORK USE , GREAT DISPLAY , EASY TO MOVE AROUND WITH

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 Laptops were purchased

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These laptops were purchased with a grant to support Higher Education for High School students that live in affordable housing

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Business use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is just right for the user and the price is even better

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Average

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    express my disappointment with the HP - 14 Laptop that I recently purchased. I have to say, I am not entirely satisfied with my purchase. I understand that this laptop is on the more affordable end of the spectrum, and as the old saying goes, "You get what you pay for." However, I expected a bit more from a brand like HP. The laptop's performance has been subpar, with slow processing speeds and frequent crashes. The battery life is also not as long-lasting as I had hoped. I have always been a fan of HP products, but this experience has left me feeling disappointed. I was hoping for a reliable and efficient laptop, but unfortunately, that is not what I received.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Chrome book

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the money no complaints would recommend to friends and family

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my little brother and he use it all day without charging

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nurse school student

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife laptop i purchased in July of 2024 she does work,social media and nursing school training coming up in 2025.

    I would recommend this to a friend