Customer Ratings & Reviews

Ordered open box/excellent condition option. No manual and refuses to turn on (power up), will be returning it and waiting for a different unit to come on sale and will not be ordering anything open box ever again.

Had issues with thiss one but bestbuy was on top of the returns

It’s ok I got it for school, everything works fine.

I am very unsatisfied with the fact that I purchased this device, only had 14 days to return if their were any issues and of course 14 days passed and the device just completely stopped powering on for me. I am under the impression that this device was damaged prior to my purchase.

Nice quality. Pearl color is beautiful. Easy to use with my work from home job

This laptop keyboard driver quit working and I cannot even unlock it to reset the drivers. I bought it 26 days ago and it is beyond the 15 day return policy. So I am out $200… or pay the geek squad to fix it. I guess I got what I paid for.

I loveeee my HP! Caught it on sale for $189 it was a steal

Should have known by the price! Laptop is slow and barely works. Missed our return window in the Holiday season rush. Don’t waste your money! Cute color and good size!

Review: Solid Budget Laptop with Room for Improvement I recently purchased the HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC in Snowflake White, and while it’s a decent choice for basic tasks, there are a few areas where it could be better. Here's my take on this compact and affordable laptop. Design and Portability: ⭐⭐⭐⭐⭐ The Snowflake White finish is absolutely gorgeous and gives the laptop a sleek, modern look. It’s lightweight and thin, making it super easy to carry around. Perfect for students or anyone on the go. Performance: ⭐⭐⭐⭐ For browsing, streaming, and light productivity tasks, this laptop gets the job done. The Intel Celeron processor and 4GB of memory are sufficient for basic use, but it starts to struggle with multitasking or heavier applications. If you're planning to do any kind of intensive work, this might not be the best choice. Storage: ⭐⭐⭐⭐ The 64GB eMMC storage is adequate for documents and a few essential apps, but it fills up quickly if you plan to store larger files or install multiple programs. Fortunately, the laptop has expandable storage options, so you can add an SD card or external drive. Display: ⭐⭐⭐⭐ The 14" screen offers decent quality with good brightness and sharpness for the price. Watching videos or working on simple projects is comfortable, though the viewing angles and color accuracy could be improved. Battery Life: ⭐⭐⭐⭐ Battery life is respectable for a budget laptop. I can get about 6–7 hours of mixed usage before needing to recharge, which is great for casual users who don’t need to be plugged in all day. Build Quality: ⭐⭐⭐⭐ The plastic build feels durable enough for everyday use, though it lacks the premium feel of more expensive laptops. The keyboard is comfortable for typing, but the trackpad could be more responsive. Final Thoughts This HP laptop is a solid budget option for basic computing needs, offering great portability and style. However, the limited storage and processing power might be restrictive for some users. For the price, it's a reliable choice for casual use, but not ideal for power users or heavy multitasking. Rating: ⭐⭐⭐⭐ Affordable and stylish, with some limitations—great for light users, but know its limits before you buy!

I’d rather give this thing no stars! It’s crap! Purchased on sept 29-2023 and now on oct. 17-2023 it is glitching the screen keeps changing colors it’s ridiculous

I love this labtop so far.... the colors beautiful and the price is amazing... im still a noob at labtops but its fast and great so far forsure a must buy for the price

The computer looked brand new but ran like it was refurbished. It didn’t matter how many times i reset it. I had to return it and get a different laptop from a different store.

Easy to use for my 7 year old and works very well. It’s speed it good

The Laptop was great when I first received it then the screen started to go blank and freeze at times. The battery life lasts a while & the screen quality is great.

I was sold a computer with someone name already log into it

No very good quality, I sent it back to repair it,

Lightweight, basic and great for everyday use. I use it for college classes and it serves its purpose well!

Iit continues to cut off i could not find any body to take it back because of knee surgery.

Everything should’ve been fully installed on my computer. I should not have to wear them emails trying to make sure I put the Internet security on to the Maps app

Love this laptop! Speedy, convenient, and reliable! Useful for tasks I need to complete and very affordable.