Customer Ratings & Reviews
- Model:
- 685K0UA#ABA
- SKU:
- 6499753
Rating by feature
- Battery Life
Rating 4.5 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Basically silicified
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got it for basic word processing, internet file viewing and video meetings at remote locations for an educational program I am occasionally involved in. After setup, it seems to have all I need, though haven't put it through a big test yet. For $200, one can't do better.
I would recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Gets the job done for a great price! Being used strictly for school work.
I would recommend this to a friend- Pros mentioned:Overall performance
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Laptop was definitely worth it!! Had no issues & does the job!!
I would recommend this to a friend Works good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a what I need it for. Was needing a upgrade after almost 15 years with the same laptop. Lol
I would recommend this to a friendGood quality for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good quality for the price. Not a gaming machine, however, my daughter can run Minecraft on it with the graphic settings slightly lower than default.
I would recommend this to a friend- Pros mentioned:Overall performance
Good computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good computer for basic needs. I would recommend this computer.
I would recommend this to a friend - Cons mentioned:Processor speed, Screen quality
Poor performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I've ever had and I've bought several cheap laptops. It's slow, the keys stick, sometimes it will freeze. When you scroll up and down, it just skips through pages like a Word document. I would not recommend this computer to anyone.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kelly,
I'm sorry to hear that the laptop has been a disappointment. What you described is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
Regarding freezing concerns, I would like to suggest visiting this site for troubleshooting assistance: https://support.hp.com/us-en/help/computer/lockup-freeze-issues
If there's any way we can further assist you, we offer a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
- Pros mentioned:Overall performance
Alfaro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase, I recomended to everybody
I would recommend this to a friend - Pros mentioned:Battery life
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop battery life is good, gets all my work done quickly.
I would recommend this to a friend - Pros mentioned:Overall performance
Compact Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This compact laptop is efficient and running strong
I would recommend this to a friend Perfect for my needs
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a laptop that I got in exchange of a chromebook and I am so happy with it. It is perfect for my needs as a college student who needs something light to carry around but that works just as efficiently as any other laptop. I also love the color.
I would recommend this to a friend- Pros mentioned:Overall performance
Good quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good for class or movies, arrived fast and good quality too
I would recommend this to a friend Great laptop for the value!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great laptop for school or home use. The color is fun and it's easy to navigate.
I would recommend this to a friendGreat price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.One year of office included, compact size and great battery life. All this for less than $200.!!
I would recommend this to a friendBest Christmas Gift
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for my mom because her old one was basically on life support and couldn't be turned on without being plugged into the charger. She loves this computer, especially that I got it in her favorite color.
I would recommend this to a friendHp great!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Associate was very respectful of our needs and budget.
I would recommend this to a friend- Pros mentioned:Overall performance
Great laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect for online school which is just what I needed it for !
I would recommend this to a friend - Pros mentioned:Overall performance
LAPTOP REVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has given me zero issues at all. I dont game on it though.
I would recommend this to a friend Excellent computer
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is an excellent computer. I bought it ten years ago and it is still going strong 1
I would recommend this to a friendPrefect
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is prefect for school! Great size! Would definitely recommend
I would recommend this to a friend