Customer Ratings & Reviews
- Model:
- 685K0UA#ABA
- |
- SKU:
- 6499753
Customer reviews
Rating 4.1 out of 5 stars with 5633 reviews
(5,633 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.3
Rating 4.3 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Hp
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely Loved it! High Star Quality, Packing Very Nice
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
Battery life short, glitches 14 day after purchase
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Just buy a better brand lap top! Don’t waste your money.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It crashed already and I'm not really sure why. Paper weight.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Great item
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop works great and offers everything a more expensive laptop would. Larger screen is a plus. This was a great investment for what I intend to use it for.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Cons mentioned:Ram
Rated 4 out of 5 stars
Reliable laptop for every day use
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This HP 14" laptop is a great choice for those who need a reliable, efficient daily driver for their computing needs. The Intel Celeron processor provides enough power for basic tasks like web browsing, checking emails, and basic document editing. It might not be the best pick for heavy multi-tasking or running resource-intensive software, but it's perfect for everyday use. The laptop comes with 4GB Memory, which complements the processor well, allowing for smooth operation of most basic tasks. However, if you're planning to run multiple applications simultaneously, you may find it slightly limiting. One of the standout features of this laptop is its 64GB eMMC storage. While it's not large, it makes the laptop boot up and load applications quickly. It's a solid state type storage, so it's more reliable and efficient than a traditional hard drive. If your storage needs are larger, you may want to consider using cloud storage or an external hard drive. The laptop features a 14-inch screen, providing a good balance between portability and usability. It's large enough for comfortable viewing, yet the laptop remains compact and easy to carry around. The Snowflake White color gives the laptop a sleek, modern look. It's a unique and stylish alternative to the traditional black or silver laptops. Overall, this HP 14" laptop is a solid choice for users looking for a basic, reliable, and stylish device for everyday computing needs. Please note that it might not be suitable for you if your tasks involve heavy software, gaming or require large storage.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Beautiful color
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works perfect and easy to work with, I would recommend
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Blue HP Laptop Highly Recommend
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent Laptop love the features and color layouts.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptipworked great would recommend it easy to use as well
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friend- Pros mentioned:Weight
Rated 5 out of 5 stars
Good
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love that it’s a windows 11 laptop and I got it because I needed a windows computer to take my PRAXIS test online to install the anti cheating program because I was required to use a windows laptop because my former Chromebook wasn’t supported the program. So I am glad that as a broke college student I was able to find this super affordable/cheap windows laptop last minute at Best Buy for my exam at the lower price as a Chromebook except it is a laptop not a Chromebook. The color is also nice I got the rose gold. My previous laptops where 15.6 inch and a 13 inch and this was a 14 inch and it was a perfect size for my hands to type easier in the keyboard and it feels comfy it’s light and small for me yet large enough to see the screen since I’m used to larger laptops. Definitely going to be using it for a long time it’s my favorite laptop. My only issue was it was running incredibly slow the first hour I got it and I was so close to returning it but then after an hour it started to run fast and normal so it took like an hour to be “broken into” for some reason but it’s running fine now.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend - Pros mentioned:Battery lifeCons mentioned:Ram, Storage capacity
Rated 4 out of 5 stars
Great general-purpose laptop, excellent with Linux
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a pretty average entry-level laptop - lightweight, excellent battery life. It could use more RAM and a bigger eMMC drive - but Windows 11 Mode S (for stripped-down, I'm guessing) runs fine on it. Where it really shines is if you create a recovery drive for Windows 11 and install Linux on it. I installed Linux Mint 20.3 on it, and it turned this laptop into a screaming beast! I have no idea how well it would do as a gaming laptop - probably pretty poorly - but as a general-purpose laptop running Linux, it shines. 4GB of RAM is plenty for Linux, and the eMMC drive, as well as the system bus, is pretty snappy! I wish the screen was 1920x1080, though, but for something you can take anywhere, it's a perfect laptop!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:WeightCons mentioned:Processor speed
Rated 4 out of 5 stars
It does the job!
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop when I started my online masters program in June. For the price, I think it does the job. All I really use it for is homework so, of course, I use the browser (Microsoft Edge is much faster than Google Chrome), Microsoft Word, PowerPoint, and Outlook. It's definitely slow when it comes to opening something but once you're in whatever app (the browser, Word, PP, etc), it's fine. It is also pretty lightweight and you can tell that its a cheap computer, but worth it if you can't afford or don't need to invest in a decent one.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Battery life, WeightCons mentioned:Ram
Rated 4 out of 5 stars
Good entry level laptop for the money!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a good entry level laptop. Even though the ram is 4GB and the processor is a Celeron (older generation Intel), the hardware is married to Windows 11 S mode, which gives the battery a longer life between charges. Additionally, the internet download speed is quite good. Screen has good resolution, and the laptop is lightweight. Bear in mind that Windows 11 S mode restricts which apps can be installed (only apps from the Microsoft store are accessible). This increases the protection against viruses from downloaded apps. If you are looking for a laptop for basic streaming, Internet surfing and email, this laptop is a good deal, and can well serve basic needs. A good alternative to Chromebook, as well. A word of caution: Stay away from the temptation to switch out of S mode, as this may prevent you from being able to install additional apps as the storage is 64GB eMMC. It may slow the laptop down, as well. Otherwise, it is a good product!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Battery life, Portability, WeightCons mentioned:Processor speed
Rated 5 out of 5 stars
Perfect little multimedia laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great for web browsing, writing emails, watching videos— very light computing. Not super fast. Long battery life, great thermals, lightweight, and portable. Perfect for what I needed it for.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Battery life, Portability
Rated 4 out of 5 stars
HP - 14” Laptop - Intel Celeron - 4GB Memory - 64G
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this laptop for basic tasks like browsing, email, and Zoom calls — and it does the job well. It’s compact, lightweight, and looks really clean in white. You won’t get high performance, but for students or travel use, it’s perfect. Battery life is decent too. Great value for the price.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Overall performance, Portability
Rated 5 out of 5 stars
Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and affordable, I gifted this laptop to my grandparents and they love it for at home and when they travel.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Cons mentioned:Processor speed, Storage capacity
Rated 1 out of 5 stars
DONT DO IT
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had high hopes for this laptop because of the sleek design and affordable price, but unfortunately, it’s been a huge disappointment. From the moment I turned it on, it was incredibly slow—just booting up takes several minutes, and opening even basic apps like Chrome or Word feels like a chore. The Intel Celeron processor and 4GB RAM just aren’t enough for today’s basic computing needs. Even simple web browsing causes it to freeze or lag. With only 64GB of eMMC storage, Windows takes up most of the space right out of the box, leaving almost nothing for files or programs. Installing any updates pushes it to its limits. The laptop also gets noticeably warm and noisy during extended use, and battery life is mediocre at best. It feels outdated before you even start using it. I can't recommend this device for students, professionals, or even casual users. Bottom line: Spend a little more and get something actually functional. This laptop is underpowered and frustratingly slow. It’s just not worth the savings.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend - Pros mentioned:WeightCons mentioned:Processor speed, Ram
Rated 4 out of 5 stars
Adequate little laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a lighter laptop than the one I had. This one is fairly portable, a little slower than I'm used to, and I keep reaching for the number keys on the side that aren't there. The salesman said there's no possibility to add more memory. For the price I paid it's adequate for what I need--basically to travel and check email and surf the web.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Overall performanceCons mentioned:Storage capacity
Rated 5 out of 5 stars
lovely and sleek design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this HP Lap to work from home. I am using it for the last two weeks. Few things.... The color (white) and the design are beautiful and very sleek. I just love it . The performance is not bad at all, for this price i paid for this. Its is ideal for from home the capacity is not so great but I do not store any data on the device so storage is no problem for me. So far i am happy and would recommend this.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Battery life, Portability
Rated 5 out of 5 stars
proven to be extremely durable
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I recently purchased this laptop for my small kids and it has exceeded all my expectations. Not only is it incredibly affordable, but it has proven to be extremely durable as well. My children tend to be quite rough with their belongings, but this laptop has withstood their daily usage without any issues. What impressed me the most about this laptop is its ability to handle everything my kids need it for, without any lag or slowdowns. They use it for their school assignments, watching videos, and playing educational games, and it never fails to deliver a smooth and efficient performance. The screen quality is impressive, providing them with clear and vibrant visuals. Additionally, this laptop is lightweight and compact, making it easy for my kids to carry it around or transport it when needed. This portability has been a great feature for our family, especially during long trips or when visiting relatives. Another aspect worth mentioning is the battery life. This laptop has a remarkable battery that can last for hours, allowing my kids to enjoy uninterrupted playtime or complete their schoolwork without any interruptions. It has also been incredibly convenient during power outages or situations where a charging outlet is not readily available. In conclusion, this laptop has been a fantastic investment for my small kids. Its affordability, durability, and excellent performance make it a perfect choice for families with young children. I highly recommend it to anyone looking for an inexpensive and reliable option that can withstand the demands of daily use by kids.
I would recommend this to a friend - Cons mentioned:Processor speed, Storage capacity
Rated 1 out of 5 stars
PLEASE READ - REVIEWS
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Cheap laptop purchased for small activities, didn’t have high expectations for the laptop as it is cheap. Laptop won’t even play Netflix and if it does it takes about 15 minutes of loading before it even starts. Storage is basically none. Browsing the internet? Not a chance unless you like going back to dial up speeds. And this is across several internet access points. So it’s not just my internet. The Wi-Fi randomly turns off and you have to reset the whole computer to get even the OPTION to even turn it back on. I’ve had problem after problem with this laptop and should have just spent the extra money to not end up with a pile of junk bound for the trash. I haven’t even had the laptop 6 months. Save your money and steer away from this product.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend











