Customer Ratings & Reviews
- Model:
- 685K0UA#ABA
- SKU:
- 6499753
Rating by feature
- Battery Life
Rating 4.4 out of 5 stars
- Speed
Rating 3.9 out of 5 stars
- Display
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed
Very Very Slow
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this laptop for a school emergency since my macbook was undergoing maintenence. Upon starting it up, it was taking very long to load. Once it was set up, it continued to be slow. When I tried to use google, it kept on taking forever to load and ended up not responding which caused it to freeze. Could not choose any apps because everything would have a delayed response. Not sure if i got a bad laptop but I would give it 0 stars if i could. I will definetly be returning.
No, I would not recommend this to a friend Slow!!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does what you need it to do but is very slow! Very Disappointing.
No, I would not recommend this to a friend- Pros mentioned:Overall performance
LAPTOP REVIEW
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Has given me zero issues at all. I dont game on it though.
I would recommend this to a friend - Pros mentioned:Portability
HP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great product. Easy to use. Never had an issue. Setup was easym
I would recommend this to a friend - Pros mentioned:Overall performance
Alfaro
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was a great purchase, I recomended to everybody
I would recommend this to a friend - Pros mentioned:Overall performance
Compact Laptop
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This compact laptop is efficient and running strong
I would recommend this to a friend - Cons mentioned:Processor speed
Do not recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Runs slow and resets on its own during use under a hour
No, I would not recommend this to a friend - Cons mentioned:Processor speed
Ok Computer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer is ok but it’s a bit slow when it loads and downloads
I would recommend this to a friend Review of NEW TECHNOLOGY !
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OMG!! YOU GUYS REALLY SHOULD GET THIS COMPUTER, THIS TECHNOLOGY IS BEYOND ITS YEARS. I PROGRAMED THIS COMPUTER TO MY OVEN AND IT LETS ME KNOW WHEN ALL OF MY FOOD IS DONE. I CAN SET THE TEMPETURE, TIMERS, AND EVEN START THE STOVE STOP. THIS NEW TECHNOLOGY IS UNBELIEVEABLE!!!!!!!!!!!!!
I would recommend this to a friendLove it
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So I end up returning this laptop only because it was not supporting what I needed. I was told this laptop is great for students. I’m not for the software that I need it, so I love the laptop just need something that supported a little bit more.
I would recommend this to a friendBest value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best value and price good for students for assessment
I would recommend this to a friendGood Value for price
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does the job but can fall short at moments if task is strenuous
I would recommend this to a friendLaptop fun
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it works..loved the color and fast purchase
I would recommend this to a friend- Cons mentioned:Processor speed, Screen quality
Poor performance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the worst laptop I've ever had and I've bought several cheap laptops. It's slow, the keys stick, sometimes it will freeze. When you scroll up and down, it just skips through pages like a Word document. I would not recommend this computer to anyone.
No, I would not recommend this to a friendBrand response from HP Team
Posted .Hi Kelly,
I'm sorry to hear that the laptop has been a disappointment. What you described is not the kind of service we intend to offer our customers, and I can certainly understand how upsetting this must be.
Regarding freezing concerns, I would like to suggest visiting this site for troubleshooting assistance: https://support.hp.com/us-en/help/computer/lockup-freeze-issues
If there's any way we can further assist you, we offer a variety of support options. You can get in touch with us via your preferred method at this link: support.hp.com
I will also mention that HP products have a warranty from their purchase date, so you might make use of it if you need to. To verify the warranty, simply look for an icon on our support site labelled “Check Warranty Status.”
Alexis
HP Care
Showing support
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband decided to go back to college online. I wanted to let him know that I supported him so I purchased this laptop to help him succeed. He was very surprise. He is enjoying the laptop. He uses for Los new business also.
I would recommend this to a friendGreat laptop for the price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I initially looked into purchasing this laptop because of the price, but it definitely has some great qualities. It's small and lightweight. It runs smoothly, though it does not have the most storage. I love the color and it gets the job done for while I am working from home.
I would recommend this to a friendAwesome
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Is a big help to have a laptop not all services work over the phone.
I would recommend this to a friendLaptop
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great laptop Great for a first laptop
I would recommend this to a friendWorks good.
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works great for a what I need it for. Was needing a upgrade after almost 15 years with the same laptop. Lol
I would recommend this to a friendGreat For the money
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great machine for the money. Dedicated laser engraving control system.
I would recommend this to a friend