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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5654 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 161 Showing 3,201-3,220 of 5,655 reviews
  • Rated 5 out of 5 stars

    Amazing computer for college students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fantastic computer. It’s fast, light weight, it was cheaper than most laptops and it fits perfect in many types of bags. It has really elevated how to take on college and it’s responsiblities.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    For kids/teens

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This overall laptop itself looks good but lacks everything the more expensive models have. I recently broke my laptop I have had since 2017 and decided to get this. once I got it and setup it could not load anything with more than 4 pages open. On top of that the mouse button on the laptop got stuck down within 48 hours of owning. Other than those two issues I still believe it is a good computer for kids/teens for schoolwork, as I had no trouble typing a paper. I ended up returning it to get an Acer Chromebook the brand of laptop I owned in the past.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Will purchase again

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop is fairly easy to set up, is perfect screen with that my daughter needs for college, and as the perfect weight as well to carry between classes.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loved but def for people who know what they doing

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it but is a little slow sometimes to start up defiently would recommend this computer to someone who knows how to use them as they need to switch it out of S mode for it to work properly

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    HP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer.....................................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    No horrible

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a new laptop for school so i bought this one. It was pretty slow. For the price you cannot complain, but I would recommend it for a child or teen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop purchase.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While I was hesitant to purchase an open box product at first...it arrived in great condition, promptly with no issues and works absolutely fine.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    Free advice: Not upgradeable - all soldered

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    150.00 laptop, just needed for data entry, very light web surfing. Failed to see WI-FI network. We all have delusions of grandeur, sometimes.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    1st laptop for my 13 year-old son's birthday.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and it starts up really quick. Setting it up for the first time for use was very easy to do.My 13 year-old son love this as a gift for his birthday.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Power

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Need a bit more to handle spreadsheets, but will hold

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It’s a good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer I use it work and it get the job done

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great for what i need great price great laptop lite weight easy set up

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ho laptop

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a disc drive but this didn't have one. Other than that it's a good laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Little HP! Great price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love, love, LOVE this laptop! Especially for the price! I've bought my computers from Best Buy since 2001. I won't buy any pc from another store!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great little laptop. I only use it to browse the web. It is the perfect size and much lighter than my old one. It is also much faster. Also, very impressed with Best Buy's shipping. It came in 2 days!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best laptop my daughter finds it very useful for college homeworks

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Affordable Buy for students

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for students needing a cheap laptop. Can load very slow sometimes and will have to be restarted or updated frequently but well worth the $200 bucks !!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop had it for a year already and I use it for projects and meetings for work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genial mi laptop, es increíble, maravillosa, gran calidad en imagen y resolución. Es una maravilla!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Slow but descent

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's pretty slow but for what my wife uses it for, it's fine.

    I would recommend this to a friend