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Customer reviews

Rating 4.1 out of 5 stars with 6083 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 164 Showing 3,261-3,280 of 6,083 reviews
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Good computer.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for what it is perfect for our niece and her school needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nurse school student

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife laptop i purchased in July of 2024 she does work,social media and nursing school training coming up in 2025.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for nine year old granddaughter, she loves it

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Too slow

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately, too slow even for regular browsing/emailing/writing. I wish it had not come with windows 11 maybe that's the culprit. These budget laptops can't catch up with latest software. Its unfortunate you can't get a budget laptop these days just for basic needs.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    HP laptop rose gold

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was good speed but i couldn’t download any files online that i need for college

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Doesn’t even work for surfing the web

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a super basic laptop for web use only and the person that worked there recommended this one. I hesitated because it was so cheap, but the guy working there assured me if I was just going to be using the internet this would be fine. It really doesn’t even work for using the basic internet. Super buggy, constantly weird error messages and times out and each web page takes up to 30 seconds to load. I’m writing this review from my phone because I’m not even able to log on to the Best Buy site to write this review. At the beginning it was just slow, but it wasn’t until after the 2 weeks window that it basically had become useless. HP should be embarrassed to have their name on this.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    DrEdT

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly. Very east to set up. Great computer for kids.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Cheap computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is performing great! And especially for the price

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good vale

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    could use a little more RAM and a touch sensitive screen

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Needed a device on Windows 11

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great as a backup machine running Windows 11.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    N/a

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it! I needed it for work and it meets all my needs!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer for the cost. Made an excellent Christmas gift.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop, Happy Customer

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Laptop! Love the color , easy to use , durable quality , size is perfect , well functioning , crisp fresh colors and appearance Great battery life. Great for everyday life, at home and on the go. Would buy over and over again.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, it is easy to use and the price was right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far so good.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Needed an affordable new one because I had accidentally cracked the screen of my spare laptop. So far working fine, all my docs transferred over on their own, and no issues. Hoping it lasts a couple of years !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy Now

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice color delivered on time didn’t have it in the store and I had it within two days got emails on how to help me and asked was everything okay sales person was knowledgeable and helpful and got me to buy more stuff.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptops

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A little disappointed it did not have a power cord, but pleased overall.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does the job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wanted a laptop for writing out paper work and search the internet some. Does the job. Good size.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Brought the laptop for my daughter personal use she loves it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great price for what we needed it for.

    I would recommend this to a friend