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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5654 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 165 Showing 3,281-3,300 of 5,655 reviews
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop,just wish it had an ethernet port.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop operated slowly despite my strong internet connection, indicating the issue was with the laptop itself, not the internet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14” LAPTOP

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First laptop so excited I love it first it was fast it’s kinda slow now but it’s ok a page has to load pink is my favorite color so far so good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop and I have to say that Impressed with my purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m able to keep track of important documents on it and create all the spreadsheets I want.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Solid Purchase

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new computer for my less than computer savvy mother. Perfect price point for a senior who needs access to a computer but wont feel overwhelmed.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I dont know

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for me to watch movie and do some documentary work on it. The only problem is it glitches alot and all of a sudden it just stops playing my video. So all i have to do is restart it again.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Meets all our student's needs!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets all our student's needs for school year 2023-2024. Trust Best Buy to have the economical and reliable items you need, Good speed and clear screen!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    game changer !!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is a game changer it’s works fast I get all my school work done so quick . BUY THIS before it gets sold out . Promise you you’ll love it .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended must buy it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and easy to use. Good price, I love the color and the size. If you are planning to enroll to college you must buy it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A perfect work partner.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to work with. my job requires lots of recording on the job while walking around. it does the job. i can write notes take pictures and send and receive instructions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good laptop but i need more space on it. But is a little small but it's easy to use just like any other laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bestbuy my go to store

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Laptop Computer Best Buy is my go to Store. For all my electronic needs. Excellent customer service. Very knowledgeable employees

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My traveling buddy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed something quick for my travel assignments and didn't want to spend a lot. I have an HP desktop at home & thought I'd stick with a known brand. I love this thing as i do my work & watch Hulu, Disney plus etc., one mean little CPU.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Verry good. The computer is very good. I really like it. I use it every day for my study and my work. 100 percent recommended.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty good laptop and perfectly sufficient for school, watching movies/shows, and work, as well. You may want to ci sider a different ootion for anything that is a little more high-yield like games are big programs.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop and fast speed. Does great for my online work and would recommend to anyone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great For Students

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    GREAT FOR STUDENTS! I needed a new laptop mainly for school work. This works amazingly. It’s not slow at all. And comes with a free Microsoft 360. I love the color as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thank you

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer was a gift for student relative. She called to say it was the best gift she ever received. She is now the envy of all her friends. She lives in Mexico.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 1 out of 5 stars

    Disappointed

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this laptop last year for my boyfriends birthday (his birthday is in November) and when he got it it was super slow and now it doesn’t even work it turns on and that’s it we never got to even use it fr we cants go on the internet we can’t play games on it we can’t do anything I wasted my money period and they wouldn’t even let me return it smh don’t buy this you’ll be disappointed fr

    No, I would not recommend this to a friend