Customer Ratings & Reviews

HP has a very knowledgeable and helpful staff to guide you through the set up process.

This computer was a cheap greatly priced laptop for what I had to do with it but honestly I wish it would’ve had a little bit faster firmware I’ll always be a Best Buy customer though

Very nice computer, bought for my 76 year old Mom. She loves it it does everything she needs today without any trouble. The color is super cute

Love the laptop, it is compatible and has plenty space for what my daughter needed it for. We are completely satisfied with it.

excellent product, I am using it for my professional work as an educator.

The computer is easy to use and very fast, I purchased the computer as a gift for a nephew and after helping him set up his Microsoft account he loves it.

Service was easy fast and amazing,Ordered online and picked up in store was a breeze I’ll always go to Best Buy for my electronics

So far, I am very happy with this laptop. I just needed a simple one for light word processing and simple internet searching.

Good for the price! Doing my school work on this laptop and it has been great so far. Beautiful color as well, it gets the job done.

Love this !! It was easy to buy, cheap, and exactly what I needed !! I love that it is lightweight but large enough to see and use !!

great little laptop. perfect for what it was bought for. Geek Squad was super helpful.

I love the color this my favorite laptop. First and last laptop I will ever get

I Love Best Buys, I only Buy TV'S Computers & All Large Appliances From Best Buy's , In the Last 30 Years , I only Buy from Best Buy's ,as EVERYTHING Is a BEST BUY .

I bought it for my Mom for Mother’s Day and she loves it .

My sister loves her computer I bought her so much. It is a very good computer for a good price too.

I got this item was referral by a friend said this was on sale at Best buy. Luckily I got one. The product was well worth with the money that I spend on it. Great Laptop.

This laptop looks nice but it’s pretty much useless. I was trying to get my Remote Desktop set up to work from home (for a mid size law firm) & the IT professional could not even remote in to this laptop to install VPN because there’s not enough power to even allow that. I was told it’s basically just for web browsing . I purchased because there were so many good reviews but turns out , it will not work for me at all. I’d recommend checking with IT first to make sure a laptop will be acceptable to work from home . Also, I’m not a computer guru by any means.

Needed a laptop and quickly looked online and found this laptop. Excited.

I like my laptop. It's lightweight which makes it easier to move around. Its faster than my old one and the clarity of the screen is excellent. However, in 2 months it has died on me twice. Black screen that just keeps blinking.

Perfect works really well for a budget laptop my daughter loves it