Customer Ratings & Reviews
- Model:
- 685K0UA#ABA
- |
- SKU:
- 6499753
Customer reviews
Rating 4.1 out of 5 stars with 5655 reviews
(5,655 customer reviews)Rating by feature
- Battery Life4.5
Rating 4.5 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Processor speed
Rated 1 out of 5 stars
Work Laptop Wouldn’t Recommend
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The display for this device was nice and so was the color I got it for (white); however, this laptop was not very fast at all. I wish they wouldn’t continue to make laptops with a Celeron processor when it performs that badly compared to if you spent 100-200 dollars on a better laptop, almost feels like I’m being punished for wanting to save money.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friend Rated 5 out of 5 stars
Works good
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this for my daughter for college. She said it’s been really good and the speeds are good. Just wished it was a touch screen but you can’t please kids
I would recommend this to a friendRated 5 out of 5 stars
Perfect for College
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect to obtaining my Bachelor's Degree. Just wish it was a touchscreen, I keep touching my screen thinking it is lol
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Great laptop!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this for my girlfriend. She was in desperate need for a new laptop. She loves it! It's small and easy to carry around.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 2 out of 5 stars
Not for me
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was intended to replace a Dell Inspiron. However, I can not transfer the old computer info to the new HP because MicroSoft requires me to renew the old units license. The new HP has its own license so I do not have an up to date laptop. Also, the ability to locate user functions baffles me and HP dupport has been minimal and ineffective. Back to Apple for preferred tech!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Great basic computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Exactly what I wanted. Can receive and send emails, do banking, and read the latest news--at a great price!
I would recommend this to a friendRated 5 out of 5 stars
Pink Eagle
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The staff are very knowledgeable!!! They help you according to your requests.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 3 out of 5 stars
Not so great
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The color of the Laptop is vibrant and eye catching but the laptop itself is very slow and doesn't pick up WiFi as good. Battery doesn't last long
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Mr
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I brought this laptop for using it to show results of a body check. It is doing great!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 3 out of 5 stars
Average product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was a present to someone. Fine device, but very very slow especially considering it is brand new and has nothing saved to it. Keyboard isn’t backlit so if that’s something needed, just be aware.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
No, I would not recommend this to a friendRated 5 out of 5 stars
Helpful!
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very kind and helpful! The salespeople knew where everything was, were savvy, and also patient!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
My laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I was very satisfied with my laptop, the speed in which it works, and all the extra features it offers
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
Love it!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a great computer. If you use it for basic computing or for work i recommend. It’s fast and great processing.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 1 out of 5 stars
SLOW
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not happy with this laptop at all. It runs so slow and freezes each time I've logged on. I guess for the price what can I expect. I want to toss it already because I can't return it...very disappointing. I just wanted it for the basics like browsing and paying some bills online, can't even do that. I should have read the negative reviews before purchasing.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Perfect budget friendly unit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Wonderful starter laptop for any student or someone wanting basic computing functionality
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Indigo Blue
I would recommend this to a friendRated 3 out of 5 stars
Unreliable
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Can be slow at times. I originally bought one and had to exchange it after a week because it wouldn’t turn on all of a sudden.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
HP
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is durable and long time lasting and fast and!!!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
Easy buys
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had it over a year now and no problems with any of my products easy to shop at Best Buy
I would recommend this to a friendRated 5 out of 5 stars
HP Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This laptop was purchased for my husband and he absolutely loves it! Very easy set up and easy to maneuver. The color is beautiful!
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Laptop
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this laptop for my little one and she loves the pink! Makes doing homework alittle more bare able and runs good for regular school work
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend











