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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5655 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 172 Showing 3,421-3,440 of 5,655 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Work Laptop Wouldn’t Recommend

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The display for this device was nice and so was the color I got it for (white); however, this laptop was not very fast at all. I wish they wouldn’t continue to make laptops with a Celeron processor when it performs that badly compared to if you spent 100-200 dollars on a better laptop, almost feels like I’m being punished for wanting to save money.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Works good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my daughter for college. She said it’s been really good and the speeds are good. Just wished it was a touch screen but you can’t please kids

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for College

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect to obtaining my Bachelor's Degree. Just wish it was a touchscreen, I keep touching my screen thinking it is lol

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my girlfriend. She was in desperate need for a new laptop. She loves it! It's small and easy to carry around.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not for me

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was intended to replace a Dell Inspiron. However, I can not transfer the old computer info to the new HP because MicroSoft requires me to renew the old units license. The new HP has its own license so I do not have an up to date laptop. Also, the ability to locate user functions baffles me and HP dupport has been minimal and ineffective. Back to Apple for preferred tech!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic computer

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted. Can receive and send emails, do banking, and read the latest news--at a great price!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pink Eagle

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The staff are very knowledgeable!!! They help you according to your requests.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not so great

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The color of the Laptop is vibrant and eye catching but the laptop itself is very slow and doesn't pick up WiFi as good. Battery doesn't last long

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Mr

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I brought this laptop for using it to show results of a body check. It is doing great!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present to someone. Fine device, but very very slow especially considering it is brand new and has nothing saved to it. Keyboard isn’t backlit so if that’s something needed, just be aware.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very kind and helpful! The salespeople knew where everything was, were savvy, and also patient!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was very satisfied with my laptop, the speed in which it works, and all the extra features it offers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great computer. If you use it for basic computing or for work i recommend. It’s fast and great processing.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    SLOW

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not happy with this laptop at all. It runs so slow and freezes each time I've logged on. I guess for the price what can I expect. I want to toss it already because I can't return it...very disappointing. I just wanted it for the basics like browsing and paying some bills online, can't even do that. I should have read the negative reviews before purchasing.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect budget friendly unit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful starter laptop for any student or someone wanting basic computing functionality

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Unreliable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can be slow at times. I originally bought one and had to exchange it after a week because it wouldn’t turn on all of a sudden.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HP

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is durable and long time lasting and fast and!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy buys

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had it over a year now and no problems with any of my products easy to shop at Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was purchased for my husband and he absolutely loves it! Very easy set up and easy to maneuver. The color is beautiful!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this laptop for my little one and she loves the pink! Makes doing homework alittle more bare able and runs good for regular school work

    I would recommend this to a friend