Outlet EventEnds Jan. 19. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Your price for this item is $189.99
Clearance
The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5655 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 174 Showing 3,461-3,480 of 5,655 reviews
  • Rated 5 out of 5 stars

    Old laptop

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a good laptop. It had good interior quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does what is needed

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome computer. Great for school which is what it was bought for. Does what is needed for college. Would recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent laptop better than expected went back and the wife bought one also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this laptop!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just a purchase for a second laptop but its quickly becoming my favorite! Love the size & performance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Lab top

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy how easy it was to order and pickup when it was ready. The salesperson was a wonderful help

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    It's okay

    |
    |
    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this laptop for about 2 years and for the most part I had no complaints. But recently, it gets hot, lags a lot, and sometimes the screen turns black. It definitely can't handle anything crazy, but for general schoolwork and watching shows is all it's been able to do with minimal struggle.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it for the price

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a good laptop for our daughters as their first laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the $$

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my first grade daughter for her new desk. Works great for her learning programs and is super fast.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    You get what you pay for

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop loads extremely slow and i thought about returning it but i need it for school. I would NOT recommend this product.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Very good electronic

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect price for a very good electronic my wife loves this gift, and the color is beautiful for her

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Grea

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Absolutely amazing for any online work. I use it to work from home fast quality Internet, and loading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect for work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! So thankful I'm able to take work wherever I go! Was awesome to have while in the hospital having surgery!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop was worth the price. It was a gift and much needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Rose Gold

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop. The color is beautiful. It’s big, fast and reliable. Glad I made this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Good for the price

    |
    |
    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for its price and I chose the Windows 11 home option and it still works faster for Internet browsing and Youtube videos.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good computer for the price

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife wanted a cheap computer for school and this computer does just that. A bit fristrating when the computer freezes momentarily but for the price, its does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    the best service for my business equipments

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With My Best Buy Total™ membership I got a lot of benefits and savings, and the Geek tech support is amaizing and 24/7 !

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Initially open up a new laptop device was the only exciting process after that was a disappointment. This computer runs slower than a snail after a complete setup. I do not recommend for someone who plans to utilize it for business purposes or any other purpose for that matter

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    MY COMPUTER

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far,so good!I love my computer! My son is able to get his school work done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This perfect and just what I need for school. I would definitely purchase another one.

    I would recommend this to a friend