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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5655 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 176 Showing 3,501-3,520 of 5,655 reviews
  • Rated 5 out of 5 stars

    the bigger the better

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this tablet. I like the comfort of being on laptop and having the view of a computer.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    choose a different laptop.

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this computer is the bare minimum of a computer. it's slow and laggy. if you need it for work or school pls consider getting something with more RAM this 4 gb is so horrific! i found myself needing a new computer literally 4 months after buying it. it's okay as a transition laptop or if you need one for your kid or just surfing the web but i hated using it for school. i'm a cs student and this was not a good enough computer for it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service, great computer, greeat pricing

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    So slow!!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this thinking it would be perfect for my kids to work on schoolwork. I was completely wrong. Out of the box this laptop has been nothing but slow. I have a 14 year old laptop that runs quicker than this, which is entirely disappointing. Just to get on Google it has to be restarted. And of course less than 30 days since purchasing it Best Buy won’t let me return or exchange it!

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    WOW!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i bought this as a gift for my lady and she loves it! she loved it so much she went out and got another one so she had two laptops!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great! I have no complaints about it. It is very light so habdle with care. Easy to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great tool.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first laptop. I think it is a great tool. It fits all my needs and then some.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    SLOWEST LAPTOP EVER

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for my son for school he cant even do his homework or work on it in school because ever since we got it this laptop does Not work its extremely slow really regret getting this laptop not even worth it.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I was looking for

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and the color is just what I wanted! It is for basic use, so the capacity and processor meets my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop for a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing laptop! It boots up fast and always loads my programs quickly. Thoroughly satisfied!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Slllooowwwww

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you just need to check your email or read the news it is okay. Anything else? Ha slowwwwww

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it. Very fast on speed and nattery life is awesome on it. Works good for what i need it for. I would recommend this computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for beginners fast and I have it now almost 2 months

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    requested review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    space bar feels like it sticks & zoom in zoom out happens to often. sometimes takes awhile to load another page i open.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Basic little laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Your get what you oay for. Basic laptop, very slow, low storage but does all the basic stuff. Pretty much as described

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great! Best laptop I have had in a while, was a problem at first but when the updates came in, its performance jumped. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great laptop. I bought it for my son. The speaker is loud great for downloading.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best computers I have purchased. Very easy set up and it works amazing. Definitily reccomend this to other people!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product! Excellent Pricing and easy pick up at the store!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dead in 4 Months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 7 year old to do homework on, mind you its ONE WEBSITE. No documents or anything. She has one tab open and stays on that one site/tab. Its completely crashed out. Charges and wont do anything else. We tried hard reseting two different ways and using the motherboard failure correction. I wouldnt even recommend it as a paperweight.

    No, I would not recommend this to a friend