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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5655 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 178 Showing 3,541-3,560 of 5,655 reviews
  • Rated 2 out of 5 stars

    Don't recommend the service, PC is ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not able to get my included security app to download. It was a nightmare to purchase. It's slow but eventually gets the job done.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is super comfortable and although low gamma, excellent for the most basic things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good laptop with budget price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very convenient to carry around and good for internet surfing and some light office work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase this computer and i am so hapoybthst O did; I kove the quality smand i am enjoying having the computer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommend

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It came in handy when my laptop was having repairs

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great buy from Best Buy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for my son and he loves it. It’s good for games, school work and streaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is exactly as described. works fast enough to get all my jobs completed. The memory is satisfactory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    does it all

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    does everything i want, price was right and service from the geek squad was perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just what I need.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use this laptop for school. Its great for the assignments and programs I need it for. I do everything online. Its basic and cost effective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best laptop i purchased so thankful for choosing bestbuy

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The laptop sucks it is so slow you’d think it was 20 years old or something. But I guess ya get what you pay for

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great just what i needed , display is great, fast and it was a great price, thanks Best Buy...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Overall great computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love every aspect of this laptop from the color to the battery life I would absolutely recommend it 10 out of 10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop it is nice and fast i do my work in it and have no problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item. Great packaging. Perfect description.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this laptop. Great price and all the functionality we need.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Choice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy find! Exactly what my daughter wanted for Christmas and didn’t have to look too far

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This little thing gets down! Pretty quick too! Definitely a great college student laptop.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My older sister loves her laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves it. She’s right now in the military(navy) and she couldn’t be any happier to use it for schooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    School computer

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my son for school only. Great computer for only school needs

    I would recommend this to a friend