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Customer reviews

Rating 4.1 out of 5 stars with 6083 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 182 Showing 3,621-3,640 of 6,083 reviews
  • Rated 5 out of 5 stars

    Great for the price!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly fine. Perfect for the price. I do mostly school work on it and have had no troubles at all. Fantastic! Not to mention the rose gold is pretty :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP 14" laptop

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer was an upgrade for my daughter for school. It is much better than what she had before, with more storage and faster speed. She loves it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for school

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school work. There is no lag when operating Microsoft Office with multiple tabs open. I highly recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mi laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Genial mi laptop, es increíble, maravillosa, gran calidad en imagen y resolución. Es una maravilla!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works for what I need

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just needed a basic computer to run spread sheets and do our farm inventory on. This works perfect for that. It will play youtube videos and allow be to do research as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a great buy for my parents as they do not need much other than checking mail and doing some bulls and whatnot. Definitely a good sale price and worth the money.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    No charger Included!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not come with a charger!! No where on this listing did it say charger not included. One would assume if you are buying a laptop a charger would be included.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    poor quality of the laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I can’t give a rating for this kaptop that I bought because it’s a piece of junk. the staff didn’t tell me that this laptop is a piece of junk. I can’t even work properly because it’s keep on lagging . My manager already complained because i have so many work to do and my laptop just keep on lagging everyday and whole day bot even once it functions correctly

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Granddaughter

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love hp so I purchase one for my granddaughter who's leaving for college soon. I just a good product and their customer servie is great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for school and it’s honestly an amazing laptop perfect for school I hate the color but blue is all they had other than that 10/10

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product at a great price.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice laptop computer with sufficient memory and all the software I need at a very affordable price.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Do NOT Buy!!!!

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If I could give this computer a Zero I would. I has the worst experience with this computer. I turned it on, set it up, and the next day it began clitching with no avail to turn back on. Returned it the next day. But I alo bought nother one and that one kept reading website not available, wait or exit. Not a good computer. The processor is extremely slow.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Janae Willis

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The PC is incredible, I enjoy how fast it is, how it saves my data, the size. It fits everywhere, easy to charge, connects to Wi-Fi quickly. Very awesome product. I highly recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely great for what i need great price great laptop lite weight easy set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    response

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    all seems well with download but system did not down load Centurylink email account; will try set up a time for you to possibly check this

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Don’t Waste Your Money

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is horrible. It’s runs very slow. It is not functional at all.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop had it for a year already and I use it for projects and meetings for work.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop,just wish it had an ethernet port.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    HP laptop

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Don't like the 360 , always asking the update............

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Watch out for open box products.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I made this open box purchase online. Picked it up in store. Made it home 60miles away and the computer was not reset. I took it back to be reset at another location. I was told it couldn’t be reset. So I left and took it back the next day to get a refund, the manager then said “this can be reset, who told you it couldn’t” so I waited 4 hours for the reset. Made it home and tried to connect to WiFi, well the WiFi hardware has been completely removed from this laptop. I just did. Refund online and I’m in the process of driving 60miles to return.

    No, I would not recommend this to a friend