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Customer reviews

Rating 4.1 out of 5 stars with 6083 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 190 Showing 3,781-3,800 of 6,083 reviews
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was a very good purchase and is being used everyday.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Pretty slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you need this for work, probably not a fast enough laptop. Considered fast in 1996. Just saying.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my daughter to do some work from home, she said its perfect gor her needs! Not fast like a gaming computer. But not slow either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greatness!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very satisfied ! Always a great service! I will always buy my electronics at Best Buy being the best in the industry!thank you all !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kids laptop, she loves it and hasn't had any issues with it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good laptop

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop and easy to carry I am definitely buying this again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wonderful service

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service by salesperson Very informative and professional Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect size and easy to set up, love that it reminds for updates. Super lightweight

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Miss

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    HP has a very knowledgeable and helpful staff to guide you through the set up process.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple Laptop - just what I needed

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to have a basic laptop for personal use. Only use it for basic internet browsing and some writing. Works well for what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My mini

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer is so neat I love it so much easy to put my bag for work or trip

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Kid friendly use

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything my son needed for school work and projects .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best computer for less

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My sister loves her computer I bought her so much. It is a very good computer for a good price too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Reliable laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Very affordable and does exactly what i need it to do. I bought this for school and it works perfect.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a present to someone. Fine device, but very very slow especially considering it is brand new and has nothing saved to it. Keyboard isn’t backlit so if that’s something needed, just be aware.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Very Slow

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this in place of my old Chromebook and it’s really slow but that’s what you get for the price lesson learned

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    so far so good

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a computer that didn't have chrome so I could use it with my cricut this one fit the bill, so far so good.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Slow Load, Not for College Students

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ended up having to return this laptop. I purchased it for my son who was leaving for college. It was super slow and the pages took forever to load. Upon returning it, we checked out the one in the store that was on display and it was the same response time. This is not for people that need instant gratification nor is it for anyone needing to get to a webpage in a timely manner. If you have time on your hands...this is for you

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great little laptop. perfect for what it was bought for. Geek Squad was super helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the computer? The only thing is the storage isn’t that great but other then that it’s a good computer

    I would recommend this to a friend