Appliances Presidents’ Day SaleEnds 2/25. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product SearchGo to Footer
Main Content

Customer Ratings & Reviews

Loading...

Customer reviews

Rating 4.1 out of 5 stars with 6073 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 20 Showing 381-400 of 6,073 reviews
  • Pros mentioned:
    Portability
    Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Riiiiiiggghhhht

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this computer was amaxzi g the quality was better than last years and it was easy to you. But at no fault to you the manufacturer warranty not including broken smree s suck

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is great, except the "A" button gets stuck quite a bit. Nothing that has been told to do to fix it has worked. I also did not realize that it did not have a backlight keyboard. Other than that, great product

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this laptop! It’s easy to use and perfect size

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent laptop with a few limitations

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A solid little machine if you need something functional and lightweight. It handles everyday tasks like email, browsing, and the slim design makes it perfect for travel. Just know the storage is very limited, so you’ll want to rely on the cloud or an external drive. If you need something simple and portable, it gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Father's day gift

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for my hubby for father's day present and he loves it he watch movies and play games other than that it's good

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop was Best Buy lol

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this laptop for my 12yr old daughter for Christmas. She using it for social media, streaming movies, playing games and doing homework. My daugther loves her laptop.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Value

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very reasonably priced lap top, especially if its mainly for personal use, I would not recommend as a work computer, it is kinda slow and it freezes sometimes, good for everyday use, email, calendar, online purchases etc..

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good basic laptop. Does everything i have asked of it. I bought 2 of them. 1 for work and 1 for school. No issues at all.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Portability

    Rated 5 out of 5 stars

    Convenient

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfectly for my at home job , easy to use and it looks nice overall for a very good price

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability, Weight

    Rated 5 out of 5 stars

    Great laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for the money. Easy setup, long battery life, lightweight and easy to use.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my HP!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m really impressed with this HP 14" Laptop! It’s lightweight and sleek, making it perfect for travel or working on the go. The Intel Celeron processor handles everyday tasks like web browsing, email, and document editing with ease. The 4GB memory and 64GB eMMC storage are just right for my basic needs and everything runs smoothly. Plus, the Snowflake White color gives it a clean, modern look—I love it!

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    snowwhite

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice laptop at a good price. good display.batterylast a long time

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    HP laptop

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great! It’s exactly what I needed to browse go on the internet, create documents and Zoom meetings.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 2 out of 5 stars

    Underwhelming Performance: HP 14" Laptop Review

    |
    |
    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the HP 14" Laptop with an Intel Celeron processor, 4GB Memory, and 64GB eMMC in Snowflake White. I had hoped this budget-friendly option would meet my basic computing needs, but unfortunately, it has been a very disappointing experience. The computer's performance is notably slow, struggling with even the most basic tasks like web browsing and document editing. The Intel Celeron processor and 4GB of memory simply don't seem to keep up with today's software demands, leading to frustrating delays and a less-than-smooth user experience. Additionally, the quality of the screen is low, with poor color accuracy and viewing angles. This makes for a less enjoyable viewing experience, whether I'm trying to work or relax with a video. The Snowflake White design, while aesthetically pleasing, doesn't compensate for the lackluster performance and display quality. While I understand compromises must be made for a more affordable price point, this laptop feels borderline unusable for anything beyond the most minimal and undemanding tasks. It may be suitable for someone with very limited needs and expectations, but for anyone requiring a dependable daily computer, I'd recommend looking elsewhere. In conclusion, despite its attractive price, the HP 14" Laptop's slow performance and low-quality screen make it hard to recommend. Consider investing a little more for a significantly better computing experience. Rating: 2/5 – Disappointing performance, even for the budget-conscious.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Storage capacity

    Rated 4 out of 5 stars

    Basic laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A new laptop for $199 I didnt think was possible. 5 stars for price, be prepared for slow operation, little storage and memory. Youtube videos will lag , but at $199, I'd say it you just need a laptop this is a great option.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Decent basic laptop

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a basic laptop. It has low memory & is fairly slow but for the price, you get what you pay for. I only need it to play PowerPoint slide shows on a TV, and it is sufficient for that.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Great laptop for the price

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this HP laptop. It is easy to use, lightweight and super affordable. My other HP laptop died and I needed a laptop for work, I went online and ordered the laptop and it was ready in about 2 hours. It was a breeze to set up and I was back to work in no time.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good quality for the price paid

    |
    |
    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop for work as I had started to work from home. It’s a good laptop if you are looking for something inexpensive and to get the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Laptop

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this HP laptop in it works simply fine for my business needs. it was delivered on time and has no flaws with hardware or preinstalled software. I would recommend this item to anyone in need of a basic business utilitarian laptop= a good deal for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Laptop

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. The size is perfect and its lightweight. Comes with free 1 year subscription to Microsoft Office suite, which retails for 99.99.

    I would recommend this to a friend