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Customer reviews

Rating 4.1 out of 5 stars with 6095 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 216 Showing 4,301-4,320 of 6,098 reviews
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Hate it!!!!

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Started off working perfectly. Within a couple months of having it my screen goes into sleep mode and I have to reset it every time to make it work. Then it is slowwwwww!! I also have issues with my internet staying connected.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use and prompt customer service. I love this laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ms.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good we love it. It is used for school for my children

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Spend more for better.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Out of the box the laptop has a clean look. Quiet on boot up but that’s where you realize why it’s at such a low price point. The cpu is slow, very slow. This was purchased for nothing more but to live stream via YouTube and podcasting but it simply can’t handle it. Using platforms like streamyard and squadcast specifically it actually says “cpu limitations”.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is great for School work. I love best buy for great deals especially on open box.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good item

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent price and excellent quality. Perfect to work

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's so good for my 8 year oldhdhdjdjdjdjddjjdfjjfdnnfnrnfnrjrjrjr

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product. Works great and it is reliable. Would recommend anyone to get it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to set up. Runs programs quickly and efficiently. I recommend the product. Sleek design.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It’s ok

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice looking laptop but the speed is terrible. It might be ok for a young child to do homework that’s about it

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Dead in 4 Months

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for my 7 year old to do homework on, mind you its ONE WEBSITE. No documents or anything. She has one tab open and stays on that one site/tab. Its completely crashed out. Charges and wont do anything else. We tried hard reseting two different ways and using the motherboard failure correction. I wouldnt even recommend it as a paperweight.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    I love my stuff

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my laptop and best buy thanks some much will my son one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this computer! It’s the perfect size ! Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent beginner apr! Would recommend to anyone for purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop. Excellent picture clarity. Very nice

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr davis

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a fast working hp laptop i would highly recommend it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bargain

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased an open box item. It was in great condition, as advertised. Good little workhorse.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Very slow

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best its very slow with anything you do would pay a little bit more for a better one

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is exceptional so far, I would recommend wish it was 360.

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 2 out of 5 stars

    It’s okay

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing crazy unless you want to go onto the internet you can’t really run much else off of it

    No, I would not recommend this to a friend