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Customer reviews

Rating 4.1 out of 5 stars with 6083 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 6,083 reviews
  • Pros mentioned:
    Battery life, Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop it was wonderful, it’s a great laptop for a college students. Great battery life, everything about is great.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP still got it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was skeptical at first but I’ve really connected with this HP. Had always gotten HP desktops but with all the tablet talk I wasn’t sure, glad I made the choice, GREAT

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for my needs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s as advertised. It works for exactly what I needed it for, being able to work from home due to snow or other issues. It’s nothing fancy but it allows me to get my work done and that’s all I was looking for.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    An ok item

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's ok i feel like it's a bit slow and can't take too many downloads.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for the price. Would purchase again.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Tv quality is epic!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great guys delivering the tv super kind and patient. Was gonna trade in my tv for a Samsung that was more expensive by 30 dollars and as soon as I turned it on I know im keeping it

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    A good price for its quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop simply for class work, no gaming or anything hefty. It does the job perfectly and thankfully doesn’t lag and is quick to start up and load. I underestimated it when I saw the price, but I was in need of a laptop and short on money. However it exceeded my expectations and I absolutely love using it! It’s also lightweight and has a cute design. The keyboard is comfortable to type with. The mousepad is also good, but I still prefer a mouse. The battery life is very sustainable and takes hours for it to drain to even 50%. I once had a more expensive laptop that would deplete its battery in less than 4 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Affordable and cute

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My MacBook I had for 10 years broke unexpectedly and I needed an affordable and quick same day pick up option because I use my computer everyday for work, this does the job ok. It is slow at times but it was worth the price! I just have to get used to it cause I am use to apple products but I would recommend buy this product esp for a student! It just doesn’t have a lot of space or storage but it’s a great computer!

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Love my Chromebook

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful, slim lightweight and amazing looking. Would definitely recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop will work for me but even though i posted five stars there is one complaint that I have when i got it home, part of the power cord was missing i called bestbuy and told them and they refunded me but next time when i buy a open box item p.ease make sure that all of the parts are in the box

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Portability

    Rated 5 out of 5 stars

    Perfect for me

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect for our needs. Easy to use, good battery life, touchscreen is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Not Bad for Price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for open box the computer runs great. But I think I’d just buy a new one next time.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 4 out of 5 stars

    NICE

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A USEFUL COMPUTER FOR EVERYDAY USE.LIGHTER THAN MY PREVIOUS LAPTOP AND BETTER BATTERY LIFE

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    BUY!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this for over 2 years and haven’t had any issues yet! Came in a amazing condition, should buy and was amazingly priced.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Purchased for school work- Works great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this laptop for my online college school work. I was kind of worried because it was taking forever to load when I first turned the computer on to set up. It started working just fine not the fastest but not the slowest. It came with Microsoft for 1 year and Antivirus protection with an x box game pass.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Hp laptop

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bad for the price, but overall it definitely does the job. I'm telling you hp never miss

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 4 out of 5 stars

    Two thumbs up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. Its light weight and easy to use. First laptop purchase since 2006.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Basic Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price on this basic laptop. Its a little slow but bery happy with the pirchase.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Storage capacity

    Rated 5 out of 5 stars

    Gets the job done

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I only use this computer for browsing and filing. I’m running out of space so it lags a little. Overall it gets the job done. Long battery life. Beautiful screen display. Color and style is pretty and sleek. Yes I would purchase again.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Dope HP Loving it

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My other laptop had broken about a year or so ago, and seeing this for an affordable price made my day. Now I trying to get back into the swing of things with my writing. Plus, it came with a free 1-month Xbox Game pass and my subscription literally has just run out. I open my Best Buy window and I see the free month pass like a gift on Christmas.

    I would recommend this to a friend