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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6074 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 6,074 reviews
  • Pros mentioned:
    Color
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Runs slow looks good

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad laptop if you are looking for something to just do simple tasks. Does run a little slow. The color is great.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it. It’s easy to use and navigate. Love the fact that it’s so light. This was supposed to be just temporary but not I can’t let it go. Definitely a great, reasonable laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    HP 14" Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer is relatively easy to navigate for someone who isn't too computer literate. I like the weight and feel of it, its easy to transport and small enough to carry. The price was definitely right and although I am new to this browser it offers updates and info on a regular basis, which is very helpful

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 3 out of 5 stars

    Basic laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad computer for around $200. Very basic machine. If you're looking to play a lot of games, this is not the pc for you. The only issue I've come across is it's pretty slow to respond, even for a 4 gig machine. Internet browsing and word processing are this machine's strong point.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Educate yourself on storage before buying

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is efficient for basic computer needs, I guess knowing the true definition behind storage space would have helped with choosing the laptop. I'm unable to download a lot of programs because most require 8GB of memory and this one is only 4. But for the basics(Microsoft Suite and internet functionality), I am satisfied.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    My nieces important and special gift

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was for a gift to my niece and still working very good was a gift do to there Harley have money to eat but my niece work hard to study and that why I divided to gift this gift to her.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Laptop!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop! I'm not very tech savvy but this was very easy to set up and is extremely easy to use. It's a great value for the price!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great for School

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value laptop for school. Can do all the basic stuff and is fast .

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 4 out of 5 stars

    HP laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and the color, my kids are using it for school purposes. I'm planning innget another

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Snowflake ❄️

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its perfect for what i needed it for. Love the snowflake ❄️ white. My daughters BF just ordered his for school too. He liked mine.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for travel or relaxing at home.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Gifts

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought 2 laptop for my grandsons and they love them they look nice and they work fine. The price was right and was a perfect Christmas gift for them. No complains. They love them.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 3 out of 5 stars

    HP Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is diffidently a beginner for elementary student who are just learning how to operate this device. Finically funds were not available to purchase a system with more bells and whistle. The price was reasonable for what the system capabilities were. I would recommend this unit be purchased by beginners.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Total garbage please read my review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes this laptop is a piece of garbage and the only place it belongs is in the trash can. Now here me out I needed a laptop ONLY for Office and a few tabs to ONLY do my college work as I can't do it well in iPad since it's apps related. I upgraded the pathetic 4GB ram that already came with this laptop to a 32GB! Of course it got faster but now the problem was the super slow CPU and SSD. Even upgrading the ram to 32GB I could not play a youtube video without it having to buffer. Even if I had put a 128GB of ram the same issue. Long story short I will be keeping this garbage as a temporary laptop for only office and college until I save money for a few months and buy myself the new MacBook Pro. For those of you considering buying this laptop PLEASE DONT. That 4gb will all go to Windows's resources. Even when I upgraded to 32GB I would see the laptop was taking 6.6GB of ram with only office open! Remember you get what you pay for. I would not even suggest this laptop to my worst enemy. Also don't be fooled by it being quad core because it certainly feels single core. The CPU is almost at 100% usage when in idle! If you love HP please buy a decent HP that runs around $700.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Nice to get work done

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried out to see how it would work with modeling programs like blockbench and blender and it works pretty well! Obviously it may run a little slow yet it isnt a problem for me especially for the price its understandable.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 4 out of 5 stars

    Great deal for the price

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    . My laptop works with excellent speed, and for the price, it’s an amazing deal. I love it! I use it for work, and the battery lasts me an entire workday.

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Love my travel laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this little laptop for traveling with. I love it, so lightweight and easily fits in my carry on personal bag. I love the Snowflake white color and the price and that it already had the office programs I need installed on it and ready to go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy-Great Products-Great Prices

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this HP l4" laptop for my bedroom desk and with it's snowflake White Cover, and the beauty of the way it operates, Best Buy has done it again. Great Products, at Great Prices!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Little storage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t too happy with this laptop. Had very little storage and would always over heat and freeze.

    I would recommend this to a friend
  • Pros mentioned:
    Portability, Weight

    Rated 4 out of 5 stars

    White laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good easy to use computer great display and light weight

    I would recommend this to a friend