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Customer Ratings & Reviews

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Customer reviews

Rating 4.1 out of 5 stars with 6075 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 36 Showing 701-720 of 6,075 reviews
  • Rated 1 out of 5 stars

    Sad to say

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the laptop for approximately eight months. I was composing my paper and put my notes between the screen and my laptop (less than 12 pages), and now the screen is internally damaged. Hp does not cover under warranty and charges nearly the cost of the computer to repair. If you purchase get the geeksquad warranty or the computer isn't worth it

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It wotks well. A very good buy. Will be going ti get ajother soon.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely loved it it had everything on there that I needed for my college classes I would recommend this laptop for anybody.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for everyday activities like school work

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Not bad at all

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a nice laptop, the only thing is that it would be unbearably slow at times just trying to open the browser and other apps. The battery life isn't too bad either, I think it's okay. it's a nice, simple, efficient laptop.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Love my laptop!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice laptop! Easy to use. Love my laptop. Just need more storage space.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 4 out of 5 stars

    Good comp for the price!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I’ve had this for a year and honestly this has been so great until it wasn’t. I think I dropped my book bag and now the screen is ruined. Super sad face! It was cheap but I should’ve gotten the protection plan from best buy! Other than it has been good to me!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good computer for the value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this computer for my mom who just needed a laptop to use for online banking and word documents. This computer fit the bill. At a little less than $200 it accomplishes all her needed. It even came with a subscription to Microsoft 365 free fie one year.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great computer would buy again in future A1 fast and dependable

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    So far so good

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this laptop for my nieces Highschool (good luck in college)grad gift . So far she really enjoys using it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A huge gain

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Quality product for the price. Its exceed my expectation. Initially, I thought it was going to be a cheap product but it works well and compact at the same it.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    Great Laptop No Complaints

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed this laptop for school and I’ve had this laptop for 3-4 years. It keeps battery, my laptop never broke down on me and the storage is phenomenal. I love the color. I have a pink laptop. Very girly, very shiny, I love it. No complaints.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great for school or light work use. Great laptop

    I would recommend this to a friend
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    HP Review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is #1 with online shopping and curbside experience. Dang near flawless!! My 11pm daughter looooooves her HP laptop she got for Christmas. It’s sleek yet efficient, fully loaded, good battery, nice speed, cool touch, and appears to be durable.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    User-Friendly for Elderly with Limited Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I gifted this to my elderly father who has had basic experience with computers, and even less with laptops. He uses this more email, streaming videos, listening to music, and watch news snippets. He loves it! Having some time using our desktop PCs throughout the years, he understands a lot: it's the muscle memory he attains, and then he's off, zipping through this HP laptop. NO issues, other than my displeasure that it is Windows 11. PROS--> quick loading, very lightweight and portable, comes with charging cable, easy to use and set personal preferences. CONS: Windows 11 with their mandatory Edge browser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the money this is a great computer. I got it from open stock at a reduced price and there have been no problems. It is a basic computer that covers all my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life, Weight

    Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work well great battery life. Lightweight. Take it everyday.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is perfect for simple projects or school papers. I use it for a little bit of everything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hp laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little laptop perfect for what i needed it for

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 4 out of 5 stars

    Pretty white colored and light weight.

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this laptop for college. Plus I liked the white pearl type color. Its light weight and had newer updated windows 11 and 64bit capacity.

    I would recommend this to a friend