Customer Ratings & Reviews
- Model:
- 685K0UA#ABA
- |
- SKU:
- 6499753
Customer reviews
Rating 4.1 out of 5 stars with 6083 reviews
(6,083 customer reviews)Rating by feature
- Battery Life4.4
Rating 4.4 out of 5 stars
- Speed3.9
Rating 3.9 out of 5 stars
- Display4.4
Rating 4.4 out of 5 stars
Customers are saying
Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.
This summary was generated by AI based on customer reviews.
Rated 1 out of 5 stars
Froze on second use and had to exchange.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Reviews were great so I purchased this. Had it for 2 weeks. Used it once to set up and second time I used it for school work. The second use I had the web open with 3 tabs and Microsoft word and it glitched several times and froze. Turned it off for the night and next day tried it and it would freeze trying to open the web and word. Went in to exchange for it and waiting for it to arrive. The geek squad had to help reset the old one because it was frozen and said that I was doing to much at one time for this laptop(a web browser and word i don’t think is much) and that even if i do what it can handle that with these ones that in 5 months it’ll likely give out and I’d have to buy a new one. I hoping with the new one that comes in I can make use of it.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
No, I would not recommend this to a friendRated 5 out of 5 stars
Amazing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Amazing I was looking for a touch laptop and this laptop has everything I need.
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Happy Purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The HP laptop fills my needs nicely. I'm well satisfied with the purchase.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Battery life
Rated 4 out of 5 stars
A Good Little Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a Good Little Laptop! The battery life is longer than I expected!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Cons mentioned:Processor speed
Rated 4 out of 5 stars
Budget friendly snail Laptop
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice looking computer, though slow for anything beyond single layers and word processing. The price is what earned it the better rating.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
HP laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this new laptop. Never had one I can use for business purposes work so smoothly
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Cons mentioned:Processor speed
Rated 3 out of 5 stars
Does the Job
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The computer does what’s it’s supposed to do but it’s not a lot of space so the computer is a little slow. I did remove a lot of apps that were taking up space on the driver. Overall, it gets the jobs done with remote work and browsing the internet. That is all I use the computer for.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
2 great Computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.First of all, I love to go to Best Buy. You find anything that you need electronica wise. The computer is perfect. That’s all I need.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Laptop
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Overall this laptop was worth the money for what i intended to use it for. It serves as a back up for when the kids need a extra laptop.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 5 out of 5 stars
Good and affordable
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's a good affordable laptop for work or college.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Great Product
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this laptop. I just needed s laptop for day to day inventory list. Using ms suite. I was offered s lot of support from beat buy on ms office profucts. This is great for students and professionals for day to day stuff.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 2 out of 5 stars
very slow
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like this product at all, i needed this for school and this computer worked very slow, i needed the camera to work well but it kept lagging.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
No, I would not recommend this to a friendRated 5 out of 5 stars
Nice computer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my mom, works perfect for her, light weight too.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Cons mentioned:Processor speed
Rated 4 out of 5 stars
Value Laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great little laptop for the money. Doesn't run fast, but for just using internet I can't complain!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend - Pros mentioned:Portability
Rated 5 out of 5 stars
My perfect laptop
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE MY LAPTOP! Easy to work with, fast & on the track of getting me in school
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Dot's computer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Computer belongs to my wife. Dot likes computer now.. KNOWS how to use it, different from her old one!! Geek squad agents were great help to Dot, funny thing guys teasing about setting her own time clock!
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 4 out of 5 stars
Good light duty starter laptop
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my 11 year old, for homework, entertainment, and light gaming.
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend Rated 5 out of 5 stars
Affordable and worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this laptop i haven’t had any issues at all ! Updates fast keeps charger very convenient to have for kids school work and my work
This review is from HP - 14" Laptop - Intel Celeron - 4GB Memory - 64GB eMMC - Rose Gold
I would recommend this to a friendRated 5 out of 5 stars
Laptop purchase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased laptop for our Grandson, a student. He enjoyed all its features so we went back bought another one for my wife. Price, style, size and features all perfect.
This review is from HP - 14" Laptop - Intel Celeron N4500 2021 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friendRated 4 out of 5 stars
Good value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For price it is just fine,could use a little more memory
This review is from HP - 14" Laptop - Intel Celeron N4120 2019 - 4GB Memory - 64GB eMMC - Snowflake White
I would recommend this to a friend











