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Customer reviews

Rating 4.1 out of 5 stars with 6083 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 67 Showing 1,321-1,340 of 6,083 reviews
  • Rated 3 out of 5 stars

    Its alright.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its alright for simple things but has no memory and slow even in zoom meetings. So i just decided on a different one when i start school.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 3 out of 5 stars

    Good for the price!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It gets the job done, but it’s quite slow. If you need something faster, probably avoid this laptop.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Hp laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is the chapest and value for money kind of product. I bought it for normal work for the school kids. Not for gaming and videos

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad for the price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall pretty good but a bit on the slow side. Came fast and on time

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for kids zoom, resume, get 6 months to a yr free with Microsoft Excel and more.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great bare minimum machine

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great travel Personal Laptop. Needed one for home use and personal.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I use it for business purposes and it does the job

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it is supposed to do. I’m happy with the purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the best laptops in terms of price and quality, speed and enough space with a very cool design

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 1 out of 5 stars

    Terrible Laptop, Reconsider

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this laptop as a backup to do school while my ROG G14 is getting repaired. Come to find out, this thing can’t even handle basic tasks like opening the settings app, browsing google and much less doing Word / PowerPoint docs. I knew that it only had 4GB of RAM when purchasing but it’s crazy that I can’t even connect to the WiFi. Safe to say I will be returning this after 2 days of ownership and spending an extra 100 bucks to get something more powerful.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Slow

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not so good as i thought very slow to respond to my commands.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Grateful and pleased...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My computer other HP kept flashing a white background. I couldn't charge it. I called and reserved and paid it through the website. In 30 minutes, I had my new computer. Extremely grateful because I had to finish my homework.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Good laptop great price

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great purchase works good for school work. I use it for watching my sit coms and YouTube videos.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Convert

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the HP Stream (smaller screen) for myself last year and I love it. So, this year I purchased this particular HP with a larger screen as a Mother’s Day gift to my mom. I believe that from here on out I will only be buying HPs. I used to buy those $89 or $99 dollar laptops for Christmas and was never fully pleased with them.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good little laptop

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good laptop. Quick log in and right to work. Quick response but is limited with speed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My New Laptop Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Computer Deserves A Five Star Rating I Love It

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very good

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good laptop i bring it every for work and i help me slot with my homework

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Just ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its ok rather slow and no light up keyboard. If your looking for the minimum it will do just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hubby new laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hi so I am currently enjoying my computer I am able to complete many tasks . This laptop is very easy to use set up was done in under 5 minutes . I love to shop only at Best Buy for all appliances and electronics. Great customer service always .

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    GREAT BUY

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Last minute I was skeptical because this was a smaller version of what I had but when I say does the same thing the man even told me it’s a little slow but I don’t have that problem

    I would recommend this to a friend