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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5645 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 69 Showing 1,361-1,380 of 5,645 reviews
  • Rated 5 out of 5 stars

    recommend.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality. Enough for gaming and general office use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my HP ;)

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen, I'll be honest, I'm not the most tech savvy when it comes to the specs of electronic gadgets.. But for the price point, this is perfect and all I needed for the basics & for on the go.. (checking emails, studying, catching up on shows). Keep in mind the size is probably best for smaller people (probably not suitable for big hands) Only saying that because at times I feel it's almost to small for me, and I'm very average sized...but still it works for me so it's perfect. I love the rose gold color too, very much suites my personality :) I am overall very pleased with my purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter loves her laptop. I bought it for her for college. It is so light, perfect size and doesnt lag!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing computer. Bought it for college class work and it does the job.

    I would recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 2 out of 5 stars

    nothing but problems

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    terrible laptop. within first month i had to have it sent out to have the screen repaired because it went black and would flash white randomly. I have had nothing but problems with this laptop. when I asked to get a refund so i could purchase a new laptop, they told me I was a week over the return policy, and when the manager was asked if they could override it and return my money, they said no that they couldn't do anything about it. I have had problem after problem with this laptop I can't open apps I installed even after uninstalling and reinstalling, it freezes, glitches, and crashes unexpectedly. wish I could go back and not ever buy this laptop.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Best Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Laptop I ever had Wouldn’t trade for nothing else even like because of great deals and better prices at bestbuy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    retired boy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The quantity and price are very good! It was very convenient to order and the fast delivery made me very satisfied!

    I would recommend this to a friend
  • Cons mentioned:
    Ram

    Rated 5 out of 5 stars

    Nice little computer.

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice little computer. It gets the job done, although it's 4gb I replaced it with 8g. Now it works even better!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a laptop for my school and searched for days. Then I started searching at Best Buy. I found the perfect one. It works well as it is a refurbished one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good piece of Equipment

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for the price and if you're looking for basic features to help with school.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for the price. Runs a little slower than other computers. Videos and pictures are a bit pixelated and blurry; not as clear as a MacBook. But decent for the price. Relatively easy to navigate. Works better once all updates have been completed. Has all the basic essentials.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent laptop for the price. It doesn't have a lot of memory, but for what we are using it for it works great. I actually bought two because we liked them so much.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HO Computer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife uses it for doing our billing and watching movies loves it!!!

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my 15 yr old. He wanted a gaming computer but I’m not paying that much for one. It’s not the best but he still enjoys it a lot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Ok

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for beginner my kids love it it’s great for their schoolwork

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice and light weight

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mostly used for light work such as document writing and web browsing. It handles those functions very well. I paired it with a 256GB MicroSD and it's a complete package.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Review

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lovely device , works great . No issues with it . W

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    5 star

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer is sturdy, works very well. We havent had a single issue yet. We do use this for a company laptop so its in constant use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    windows 11

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the perfect size for my home office desk , great sales price, and has all the programs that I needed to upgrade from Windows 10 to Windows 11

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Better than expected

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I caught this gem on sale and it has been amazing! It is light weight and perfect size to transport, the display and speed is better than expected You can also do a split screen which is amazing for me as I use my laptop for school. Would highly recommend!

    I would recommend this to a friend