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Customer reviews

Rating 4.1 out of 5 stars with 6090 reviews

Rating Filter

Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 70 Showing 1,381-1,400 of 6,091 reviews
  • Rated 5 out of 5 stars

    Good for basic use

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for basic use and for a budget purchase. Availability is also good and quick turn around time

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Lagging Computer

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice computer, but it lags a whole lot! Space bar doesn't space a lot! And it does it's own thing the majority of the time! You get what you pay for!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed, Screen quality

    Rated 2 out of 5 stars

    VERY SLOW even for $149

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    VERY SLOW! Picked at noon. Updating took 2 hours. Then new update would not install. Laptop took 90 seconds to open browser. Too bad looked ok. Keyboard though is not as nice as others Len.. in that price range. Returned at 5:30.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing product 100% recommend cheap but great quality

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Nice laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great laptop works great nice speed and data.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    awesome deal

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is very nice computer and Best Buy service was awesome. Quick and easy! best deal also

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Home schooler

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect for home schooling for my high school student

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 4 out of 5 stars

    Good stuff

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute little laptop..gets the school work done and lets me watch netflix...a little slow...but worth the money!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Basic computer for basic use.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good for general use. A solid performer for general uses. It does everyghing good but not great. It is a value pick that was cheap. You do get what you pay for. If you can spend a little more, there are better options out there. Very small screen and finding a docking station is a nightmare unless buying the HP one which is as expensive as the laptop.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    ken lion

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    basic machine, good enough for simple use, I use it to surf the web only no downloads

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Fair deal

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Average performances but worth for price. Better if doesn't have S mode.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Work ready

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop for a great price, I use it for work at time and it really comes in handy.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great device at a value

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have been using this laptop for for work and an online MBA program. Great little computer and does everything I need!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop was what I was expecting and you get what you pay for in terms of the specs that this one has. Would recommend to someone who doesn’t need a laptop for too many crazy things.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great for refurbished.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great deal for refurbished. No problems so far and I love it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good little computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good computer for being so small. It accomplishes everything I need to use it for- web browsing, streaming, and writing. Good speaker. The only reason I'm not giving it 5 stars is because sometimes the time and date don't sync and I have to do it manually.

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    HP is the best !!!

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best labtop I ever purchase . It’s fast and it gets right to what I need . It’s thin and I can take it wherever I go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent good job best buy I use it and runs good

    I would recommend this to a friend
  • Cons mentioned:
    Connectivity

    Rated 4 out of 5 stars

    It’s ok

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well you get what you pay for, just for basic use nothing much more

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Good purchase

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple enough for a young student to use, small and easy to travel with. This was perfect for us!

    I would recommend this to a friend