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Customer Ratings & Reviews

Your price for this item is $189.99
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The comparable value price is $199.99

Customer reviews

Rating 4.1 out of 5 stars with 5647 reviews

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Rating by feature

  • Battery Life

    Rating 4.5 out of 5 stars

  • Speed

    Rating 3.9 out of 5 stars

  • Display

    Rating 4.4 out of 5 stars

Pros mentioned filter

Cons mentioned filter

80%would recommend to a friend

Customers are saying

Customers are enthusiastic about the laptop's overall performance for everyday tasks, its portability, and its battery life. Many appreciate its lightweight design, attractive color, and convenient size. However, some customers have expressed concerns about the processor speed, screen quality, storage capacity, RAM, and connectivity.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 80 Showing 1,581-1,600 of 5,648 reviews
  • Pros mentioned:
    Battery life

    Rated 5 out of 5 stars

    K24

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The computer works great it’s used for coding to a certain extent and it’s been running fine battery life is good too.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed, Ram

    Rated 2 out of 5 stars

    Frustrating

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is slow and constantly freezes up. It takes a long time to start. I suggest buying something with more ram and CPU.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product very useful and great quality for the price very happy with the purchase

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Live it

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Got it for schoolwork for my son. Definitely worth it. Might get one for myself

    I would recommend this to a friend
  • Pros mentioned:
    Weight
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is very slow. You need the mouse. It looks good and is lightweight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 4 out of 5 stars

    Computer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good nice and light. Good speed and aps. Easy to use

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Great laptop

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    Best Buy Employee
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a laptop for school and found this one which was right in the budget i was looking for and can say truly loving it

    I would recommend this to a friend
  • Pros mentioned:
    Portability

    Rated 5 out of 5 stars

    Laptop

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not on computer all the time just check my email store picture and check my stocks. Works great for my needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was sent a USED computer, it wouldnt sign onto wifi so on step 3 of set up it never got any further. Sent computer back the day i got it and STILL havent received a full refund. Never buying thru any other place online like this again. I thought i was buying from best buy not some person. Very unhappy this was supposed to be a Christmas gift.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    HPLap to

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The products 4 HP lap top were sent to the Philippines.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Rose gold laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this laptop only thing I would say is sometimes it moves slow but I think it’s because of many other things that I have on my wifi and my gmail is huge love the color also and to able to make my important tabs into apps

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    HP - 14in - Laptop good buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am thrilled with my new HP - 14in Laptop Intel Celeron computer. I love uploading movies and music for my viewing and listening pleasure. My new computer does everything that I needed it for.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Hp Laptop (Jet black)

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Arrived as expected and on time, no damage or rips on the package at all. Five star rating.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    HP Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great laptop. Fast enough for what I need. Memory is great for what I need. A little slow, but I'm sure it's from the wifi connection.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Amazing for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am truly amazed at what I paid for this laptop and how good it works. I use it to Remote Desktop and it connects good and works really well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Let the Music Play

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a gift for my 13 year old grandson...he loves it. He's starting to create his own beats.

    I would recommend this to a friend
  • Pros mentioned:
    Battery life
    Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Lag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Computer was a laggy in some areas. Especially with some small task like playing YouTube. Or moving from one app to another. Battery life was great tho ngl.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 5 out of 5 stars

    SND Laptop

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works very well. Speed is decent, could be faster, but definitely works for what we are using it fo.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Hp Laptop

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This HP laptop was the best thing I got, and on top of that the packaging will nice and neat. I mean like when I seen it I was so happy because last time I had bought a laptop it wasn’t on Best Buy. My package came iffy I didn’t like it And I have a few scratches on my old laptop but this laptop that I got none of that I had no problems with it at all will buy again .

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Bargin

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the size. Great for sitting on couch and getting caught up on work

    I would recommend this to a friend