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Customer Ratings & Reviews

$199.00

Customer reviews

Rating 4.1 out of 5 stars with 2492 reviews

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Rating by feature

  • Battery Life

    Rating 4.4 out of 5 stars

  • Speed

    Rating 3.8 out of 5 stars

  • Display

    Rating 4.3 out of 5 stars

Pros mentioned filter

Cons mentioned filter

79%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 2,492 reviews
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    lap top

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great lap top thin light weight and reasonably priced

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome. No complaints.............................

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    NA

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, the computer connects to WiFi slowly sometimes

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Do not buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is so cute, but there is nothing you can do with it. The speed is sooooo slow, I couldn’t even search something on the internet . Takes forever. Unfortunately, I’m returning this laptop. I wanted to buy a cheap one just to have for my social media. But definitely don’t but it .

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    DO NOT BUY!!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Absolutely the worst purchase it is extremely slow get opened the book and my update was over 45 mins long to complete. This is garbage

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    I recommend

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good computer for the price , works very well, only problem no hold battery .

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Computer was compromised when i got it!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to take it back to Best Buy! Had issues with it! Now i have a better Lap Top with no issues! The issue with this has nothing to do with Best Buy!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Disappointed

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought it to ise for telehealth appointments for my youngest daughter. It let me set up an account but wont allow me to open edge or anything. Bery disappointed. Guess i will return it for my money back

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    School Computer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for college grad school online classes, will do everything that I need. Quick and easy to set up. Great bang for the buck.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good purchase

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good for its price and light use. It is good for school use, not sure if it would be a good choice for college or university.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very important to use in my study room

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This laptop is very important to use around the house in my office whenever I go out even on the ⛱️ and whenever I go camping

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great for the price

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This computer is great for my son for school purpose. I it a lot of capabilities like a Chromebook I would buy again

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    DO NOT PURCHASE

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible laptop. I only used this for a home computer and it ran really slow. Took forever when you googled - anything for that matter. Checking emails was a challenge and that should not take forever to load. Our tech department gave this a thumbs down. I purchased laptops at this price before and it ran fine. This one is trash. Took it back as soon ASAP. DO not purchase.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    good for teens school work

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My kid needed a computer for online schooling and this was in the budget. It works for our needs and if it breaks, it's not so expensive we can't replace it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Not all it's cracked up to be

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Laptop wasn't bad, but did leave a lot to be desired. I bought it as a means to play a game after my last laptop stopped charging, this one was set for strictly Microsoft software. So, if you want to play something off of the Google Play Store, forget it. Trying to download anything not "Microsoft-verified", was a complete waste of time, and even trying to switch to Chrome would freeze everything.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good basic laptop

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Especially nice key touch, not too hard and not too soft as many are.

    I would recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    TO SLOW!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I know I got what I paid for and couldve done better but i was hoping MAYBE it would have work worked amazing, boy was I wrong! Its so slow and laggy i couldve even click on an app without the little blue loading thing popping up next to the mouse arrow thingy. I am returning this immediately! Do bot buy it, not worth it at all!

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 1 out of 5 stars

    Worst computer I have ever used.

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst computer I have ever used. Half of the time it is so slow I can’t even use it. I have attempted on multiple different internet connections and it either won’t respond, or it is so slow it takes at least twice the normal amount of time a normal computer would use. I have never been so disappointed using a computer in my life.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Processor speed

    Rated 2 out of 5 stars

    Ugh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Struggles staying connected to internet. Slow loading webpages.

    No, I would not recommend this to a friend
  • Cons mentioned:
    Screen quality

    Rated 1 out of 5 stars

    Slow on the first day

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wouldnt load full pages in the first day. Tried to update it and that took so long I had to give up and just return it. I dont care how cheap it is, it should still work on the firsr day. It also felt cheap. This is a lesson to not buy a computer based on looks.

    No, I would not recommend this to a friend